Warranty service

Please fill out and return the Product Registration form, or register online at www.dyson.com

Before service can take place, the terms of the limited warranty require that you contact the Dyson

Helpline with your model name/number, serial number, date and place of purchase. Please keep your purchase receipt in a safe place to ensure you have this information. The serial number is found on the vacuum cleaner’s rating plate, which is behind the clear bin.TM

All work will be carried out by Dyson, Inc. or its authorized agents.

Any replaced defective parts will become the property of Dyson Inc.

Service under this warranty will not extend the period of this warranty.

If your machine is not functioning properly, please call the Dyson Helpline at 1-866-693-9766. Most issues can be rectified over the telephone by our trained customer care staff. If this is not possible Dyson, Inc. will arrange for your vacuum cleaner to be repaired and returned in full working order at no extra cost to yourself.

Warranty limitations and exclusions

Any implied warranties relating to your vacuum cleaner, including but not limited to warranty of merchantability or warranty of fitness for a particular purpose, are limited to the duration of this warranty. This limitation is not allowed by some states and so this limitation may not apply to you.

Your remedy for breach of this warranty is limited to the warranty service described above. Dyson, Inc. will not be liable for any consequential damages or incidental damages you may incur in connection with your purchase and use of your vacuum cleaner. This limitation is not allowed by some states and so this limitation may not apply to you.

This limited warranty gives you specific legal rights. You may also have other rights which vary by state.

This limited warranty is not transferable.

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Product information: Net weight: 5.28kg, Voltage: 120V 60Hz, Maximum current: 7.5A. This product is protected by the following intellectual property rights:

Patent/Patent Application numbers: JP 2004-537336; EP 1361812; AU 744408; EP1119282; JP 2002-527132; US 6,519,807; AU 744362; EP 1121043; JP 2002-527131; US 6,572,078; GB 0326102.1; AU 2002-226556; EP 1370172; JP 2004-528876; US 6,991,666; AU 2002-225207; EP 1361814; JP 2004-520137; US 7,018,439; AU 2001-240894; EP 1268076; JP 2003-528704; US 6,835,222; AU 2002-225232; EP 1361815;

JP 3940082; US 6,974,488; AU 2003-283157; EP 1526796; JP 2006-503607; US 2005-0235454; AU 2003-283159; EP 1526797; JP 2005-534442; AU 2003-283161; EP 1526798; JP 2006-503608; AU 2004-294771; EP 1680232; JP 2007-508934; US 2007-0079579; AU 2005-263889; EP 1768536

Equivalent patents, registered designs and applications exist in other countries.

Please note: Small details may vary from those shown.

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Dyson DC24 manual Warranty service, Warranty limitations and exclusions