USING YOUR DYSON VACUUM
CAUTION:
•Do not allow the vacuum to be used by anyone who may not be able to operate it safely.
•The use of an extension cord is not recommended.
•Always switch ‘OFF’ and unplug before performing maintenance on your vacuum.
•Ensure the cyclone is secured to the vacuum. Do not press the cyclone release button or shake the vacuum while carrying or it could fall and cause injury.
•Store the vacuum indoors. Put the vacuum away after use with the cord coiled safely, to prevent tripping hazards.
•Do not use outdoors or on wet surfaces or to vacuum water or other liquids – electric shock could occur.
•Do not lubricate any parts, or carry out any maintenance or repair work other than that shown in this manual, or advised by the Dyson Customer Care Helpline.
Please note:
•This vacuum is intended for household use only. Fine dust such as plaster dust or flour should only be vacuumed in very small amounts.
•Do not use the vacuum to pick up sharp hard objects, small toys, pins, paper clips, etc. They may damage the vacuum.
•If used in a garage, basement, or other debris-filled area, care should be taken to wipe the soleplate and wheels with a dry cloth after vacuuming to clean off any sand, dirt, or pebbles that could damage delicate floors.
•Consult your flooring manufacturer’s recommended instructions before vacuuming and caring for your flooring, rugs, and carpet. Some carpets will fuzz if a rotating brush bar is used when vacuuming. If this happens, we recommend vacuuming with the brush bar switched off and consulting with your flooring manufacturer.
•When vacuuming, certain carpets may generate small static charges in the clear bin. These are entirely harmless and are not associated with the mains supply. To minimize any effect from this, do not put your hand or insert any object into the clear bin unless you have first emptied it and rinsed it out with cold water. (See ‘Cleaning the clear bin’ section.)
•Do not use or store this vacuum below 0°C (32°F). Ensure that the vacuum is at room temperature before operating.
TOOL ATTACHMENTS
Caution:
•Switch ‘OFF’ the vacuum before changing tools.
•Powerful suction can cause the hose to ‘pull back’ - please take care.
•Take extra care when vacuuming on stairs; do not work with the vacuum above you on the stairs. Do not put the vacuum on chairs, tables etc.
EMPTYING THE CLEAR BIN
Caution:
•Switch ‘OFF’ the vacuum and unplug before emptying the clear bin.
•Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
•To remove the clear bin from the vacuum, press the button at the rear of cyclone carrying handle. To release the dirt, press the red bin release button. Emptying into a bag is recommended for allergy sufferers.
•Do not use the vacuum without the clear bin in place.
•To minimize dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty. Remove the clear bin carefully and seal bag tightly, dispose as normal.
CLEANING THE CLEAR BIN
Caution:
•Do not immerse the whole cyclone in water or pour water into the cyclones.
•Ensure the clear bin is completely dry before replacing.
Please note:
•Do not use detergents, polishes or air fresheners to clean the clear bin.
•Do not put clear bin in a dishwasher.
•Clean the shroud with a cloth or dry brush to remove lint and dust.
WASHING YOUR FILTERS
DO THIS EVERY MONTH
Caution:
•Switch ‘OFF’ and unplug the vacuum before removing the filters.
•Ensure filters are completely dry before refitting to the vacuum.
Please note:
•This machine has two filters, located as shown. It is important to check your filters regularly and wash at least every month according to instructions, to maintain performance. Filter B should be rinsed and tapped out until the water runs clean, then tapped out again to ensure all excess water is removed. This will normally require up to 10 rinse cycles.
•After washing please leave for 24 hours to dry completely.
•The filters may require more frequent washing if vacuuming fine dust.
•Do not use detergents to clean the filters.
•Do not put the filters in a dishwasher, washing machine, tumble dryer, oven, microwave or near an open flame.
LOOKING FOR BLOCKAGES
Caution:
•Switch ‘OFF’ and unplug the vacuum before checking for blockages. Failure to do so could result in personal injury.
•Beware of sharp objects when clearing blockages.
•Refit all parts of the vacuum cleaner securely before using.
Please note:
•Clearing blockages is not covered by your vacuum’s limited warranty. If any part of your vacuum becomes blocked, it may overheat and then automatically shut off. Unplug the vacuum and leave to cool down. Clear blockage before restarting.
•Large items may block the tools or wand inlet, if this happens switch the vacuum off and unplug the vacuum before removing the blockage. Do not operate the wand release catch.
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CLEARING BRUSH BAR OBSTRUCTIONS
Caution:
•Switch ‘OFF’ and unplug the vacuum before clearing brush bar obstructions. Failure to do so could result in personal injury.
•Beware of sharp objects when clearing obstructions.
•Refit all parts of the vacuum securely before using.
Please note:
•Clearing brush bar obstructions is not covered by your vacuum’s limited warranty.
DISPOSAL INFORMATION
Dyson products are made from high grade recyclable materials. Please dispose of this product responsibly and recycle where possible.
Dyson customer care
Thank you for choosing to buy a Dyson VACUUM
If you have a question about your Dyson vacuum, call the Dyson Helpline with your serial number and details of where and when you bought the cleaner, or contact us via the Dyson website. The serial number can be found on the main body of the vacuum behind the clear bin. Most questions can be solved over the phone or by email with one of our Dyson Helpline staff. If your vacuum cleaner needs service, call the Dyson Helpline so we can discuss the available options. If your vacuum is under warranty, and the repair is covered, it will be repaired at no cost.
DYSON HELPLINE
Dyson Helpline: 1-866-276-3886 toll free, 7 days a week.
PLEASE REGISTER AS A DYSON VACUUM OWNER
To help us ensure you receive prompt and efficient service, please register as a Dyson vacuum owner.
There are three ways to do this:
•Online at www.dyson.com
•By calling the Dyson Helpline: 1-866-276-3886.
•By completing and returning the attached Warranty Form to us by mail.
This will confirm ownership of your Dyson vacuum in the event of an insurance loss, and enable us to contact you if necessary.
5 YEAR WARRANTY
Terms and conditions of the Dyson 5 year limited WARRANTY.
WHAT IS COVERED
Your Dyson vacuum is warranted against original defects in material and workmanship for a period of five years from the date of purchase, when used for private household purposes in accordance with the Operating Manual. This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your vacuum is in proper operating condition during the warranty period. This limited warranty is subject to the following terms:
WHAT IS NOT COVERED
Dyson, Inc. shall not be liable for costs, damages or repairs incurred as a result of:
•Vacuums purchased from an unauthorized dealer.
•Clearing blockages from your vacuum.
•Carpet damage due to use not in accordance with flooring manufacturer’s instructions or failure to turn brush bar off when necessary.
•Use of parts not in accordance with the Operating Manual.
•Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accordance with the Operating Manual.
•External sources such as weather.
•Repairs or alterations carried out by unauthorized parties or agents.
•Use of the vacuum other than for normal household purposes within the United States, e.g. for commercial or rental purposes.
•Normal wear and tear, including normal wearing parts such as clear bin, belt, filter, brush bar, hose assembly and power cord (or where external damage or abuse is diagnosed).
•Use of parts and accessories other than those produced or recommended by Dyson, Inc.
Warranty service
•Please fill out and return the Warranty Form, or register online at: www.dyson.com
•Before service can take place, the terms of the limited warranty require that you contact the Dyson Helpline with your model name/number, serial number, date and place of purchase. Please keep your purchase receipt in a safe place to ensure you have this information. The serial number is found on the vacuum’s rating plate, which is behind the clear bin.
•All work will be carried out by Dyson, Inc. or its authorized agents.
•Any replaced defective parts will become the property of Dyson, Inc.
•Service under this warranty will not extend the period of this warranty.
•If your vacuum is not functioning properly, please call the Dyson Helpline at 1-866-276- 3886. Most issues can be rectified over the telephone by our trained Customer Care staff. If this is not possible Dyson, Inc. will arrange for your vacuum to be repaired and returned in full working order at no extra cost to yourself.
Warranty limitations and exclusions
•Any implied warranties relating to your vacuum, including but not limited to warranty of merchantability or warranty of fitness for a particular purpose, are limited to the duration of this warranty. This limitation is not allowed by some States and so this limitation may not apply to you.
•Your remedy for breach of this warranty is limited to the warranty service described above. Dyson, Inc. will not be liable for any consequential damages or incidental damages you may incur in connection with your purchase and use of your vacuum. This limitation is not allowed by some States and so this limitation may not apply to you.
•This limited warranty gives you specific legal rights. You may also have other rights which vary by State.
•This limited warranty is not transferable.
IMPORTANT DATA PROTECTION INFORMATION
Your details will be held by Dyson, Inc. or others on behalf of Dyson, Inc. so that we can assist you more quickly in our Customer Service department. From time to time, Dyson, Inc. or one of its partners may send you special offers and news of our latest innovations. Check the box on the Warranty Form within the Operating Manual if you do not wish to receive marketing or promotional information from Dyson, Inc. For more information about our data collection practices, please refer to the Dyson, Inc privacy policy at www.dyson.com/privacy
