Troubleshooting Guide
PROBLEM | POSSIBLE CAUSE AND REMEDY |
oadLis tangled or twisted
Fabric damage
Washer does not dry
Door does not open
•Did you overload drum? Loads should move freely during washing.
•Did you place laundry loosely into the drum? Do not wrap clothing together.
•Were sharp items removed from the pockets before washing?
•Empty pockets, zip zippers, snap or hook fasteners before washing.
•Were strings and sashes tied to prevent tangling?
•Were items previously damaged? Mend rips & broken threads in seams before washing.
•Did you overload drum? Laundry should move freely during washing.
•Did you pour bleach directly on the laundry? Did you follow clothing care label instructions?
•Did you overload drum? Is your washer dryer draining properly?
•Is your laundry load too small to tumble properly? Add
more laundry.
•Is the water turned on? The dryer uses cold water during the dry cycle to create the condensation process.
Is the unit connected to cold water?
•Check that washer dryer is off. Have you pressed Stop? Wait for about three minutes.
•Gently hit the door to cause a vibration to release the safety device.
Troubleshooting Guide
To receive more information call toll-free 1.866.517.7827
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