DESCRIPTION OF WARRANTY SERVICE:

All defective product components covered by this warranty will be repaired or replaced, at EdgeStar’s option, free of charge on a mail-in basis to EdgeStar’s authorized repair facility during the first 90 days from the date of original purchase.

All defective product components covered by this warranty will be repaired or replaced, at EdgeStar’s option, on a mail-in basis to EdgeStar’s authorized repair facility during the time period beginning on the 91st day from the date of original purchase and ending one year from the date of original purchase. During this time period, parts will be supplied free of charge, but labor charges will apply. All replacement parts and units will be new, remanufacturered, or refurbished.

All products and components replaced by EdgeStar under warranty service become the property of EdgeStar.

Please note that the term of the warranty does not extend beyond 90 days for units used in commercial settings.

Please note that labor is not included for units used in a multi-family setting.

OBTAINING WARRANTY SERVICE:

Contact EdgeStar for troubleshooting assistance and warranty service authorization at 1-866-517- 7827. Please have your order receipt available to confirm the date of purchase.

Once an EdgeStar authorized representative has confirmed that your product is eligible for warranty service, he or she will discuss your options for service.

Within the first 90 days after the date of purchase, in-home service will be provided free of charge within the lower 48 United States (excluding units used in multi-family settings.)

Do not return defective product to the place of purchase.

This warranty is in lieu of any other warranty, express or implied, including without limitation, any warranty of merchantability or fitness for a particular purpose. To the extent any implied warranty is required by law, it is limited in duration to the express warranty period above. Neither the manufacturer nor its distributors shall be liable for any incidental, consequential, indirect, special, or punitive damages of any nature, including without limitation, lost revenues or profits, or any other damage whether based in contract, tort, or otherwise. Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights. You may have other rights that vary from state to state.

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EdgeStar CW1200 installation instructions Description of Warranty Service