EdgeStar IB1000SS Troubleshooting, Issue, Possible Cause, Solution, Before Calling for Service

TROUBLESHOOTING

Before Calling for Service

If the unit appears to be malfunctioning, read through the OPERATION section of this manual first. If the issue persists, check the troubleshooting section below. The issue could be solved by following the suggestions in the “Solution” column.

Issue	Possible Cause
The machine won't	The icemaker is unplugged.
operate.	The fuse is blown.
	The icemaker power switch is
	OFF.
	The ice storage bin is full of ice.
The water doesn't	The water supply tap is turn off.
feed in after the ice	The water supply pipe is not
maker starts.	proper connected.
Machine makes	The condenser may be dirty.
ice, but bin does	The air flow to the ice maker
not fill up with ice	may be obstructed.
	The ambient temperature and
	water temperature are high, or it
	is near with some heat source.
Water is leaking	A few water droplets are on the
out the unit.	door.
	The water supply connection is
	leaking.
Cubes are partially	Not enough water in the water
formed--are white	bin.
at the bottom.
Noise during	The feet are not leveled and
operation	locked
	Certain sounds are normal.
The icemaker	The electricity is off.
stops suddenly	The room temperature is out of
while making ice.	the stated range.
The body of the ice	The ground line isn't in the
maker is electrified	socket.
Scale builds up	The calcium level in the water is
quickly inside the	too high.
machine.

Solution

Plug the ice maker in.

Replace fuse.

Turn the ice maker power switch to ICE (ON)

Take away some ice cubes; make the ice- full probe is free of ice.

Turn on the water supply tap. Reconnect the water supply pipe.

Clean the condenser.

Check the installation.

Check the installation.

Under some conditions, humidity may condense on the door. Consider moving the unit or just be more careful when you open the door.

Tighten fitting. See “Connecting the water line”.

Check if the water supply pressure is below 0.05Mpa.

Check water supply--filter may be restricted.

Check for a water leak at the water trough. Level and lock the feet. See Leveling the Ice Maker.

See “Normal Sounds.” Reconnect the power supply line.

Cut off the electricity and let the ice maker stop working until the temperature returns within the stated range.

Use the correct plug and outlet.

Use a water-softening apparatus installed in front of the water inlet valve.

EdgeStar Full Size Ice Maker 16