Troubleshooting Guide
PROBLEM
Washer/Dryer leaks
Detergent dispenser clogged
Load too wet
Residue or lint on load
Stains after wash
Load is wrinkled
POSSIBLE CAUSE AND REMEDY
•Is water inlet hose tight? Are all hose washers properly seated?
•Is the drain hose clamped and properly installed?
•Is the sink or drain clogged?
•Was too much detergent used? Excessive suds will cause the unit to overflow.
•Is the unit leveled and resting firmly on the floor?
•Check leveling and adjust. Check household plumbing for leaks.
•Check filter cap is closed tightly? Is trim in place?
•Check detergent dispenser for clogs.
•Did you use excessive detergent? Is the detergent low sudsing? Always measure and use low sudsing detergents. Pour it carefully and wipe up spills.
•Did you pour fabric softener in the fabric softener dispenser?
•Did you pour bleach into its correct dispenser?
•Did you use a powdered bleach? Use liquids only.
•Is your wash cycle program correct? See pages 11 and 12.
•Did you select 1200 rpm spin speed?
•Is the temperature setting correct?
•Did you turn your knobs correctly? Do they point correctly?
•Did you press Rinse and Hold button? Is voltage correct?
•Did you sort your laundry properly?
•Did you overload the washer/dryer? Lint can be trapped in the load if overloaded. Wash smaller loads.
•Was paper or tissue left in the pockets?
•Did you use enough detergent? Follow detergent guide.
•Did you set temperature correctly?
Cold water will not dissolve detergent completely.
•Did you clean lint filter?
•Did you follow the guide when adding detergents? Refer page 13
•Use just enough detergent to remove soil and become soluble.
•Use correct fabric softener depending on fabric type.
•Is water in your tap hard? Install an ion filter if possible.
•Did you properly sort the load? Is color bleeding? Mix only if color does not run.
•Did you leave clothes in the drum at the end of the cycle? Some dyes transfer during dry cycle. Make sure color does not run.
•Is detergent dispenser clean? Clean if necessary.
•Is your wash cycle correct? Is the drum overloaded?
•Did you remove clothes after the wash cycle, hang dry and then use the dryer?
•Allow the unit to run from wash to dry without interruption.
•Check the fabric
•Did you set the temperature knob correctly? Excess temperature may cause the load to wrinkle.
Troubleshooting Guide
Page 20
