Chapter 5 Troubleshooting

If a problem still remains after applying the suggested remedies, contact your local dealer.

•No-picture problems → See No.1 - No.2.

•Imaging problems (digital input) → See No.3 - No.8.

•Imaging problems (analog input) → See No.3 - No.12.

•Other problems → See No.13 - No.16.

 

Problems

 

 

Possible cause and remedy

1.

No picture

•

Check whether the power cord is connected correctly.

•

Power indicator does not light.

•

Turn off the main power, and then turn it on again a

 

 

 

few minutes later.

 

 

 

•

Turn the main power switch on.

 

 

 

•

Press

.

 

•

Power indicator lights blue.

•

Set each adjusting value in <Brightness>, <Contrast>

 

 

 

and <Gain> to higher level. (page 20, 22)

•

Power indicator lights orange.

•

Switch the input signal with

.

 

 

•

Operate the mouse or keyboard.

 

 

•

Check whether the PC is turned on.

2.

The message below appears.

This message appears when the signal is not input

 

 

correctly even when the monitor functions properly.

•

This message appears when no signal is input.

•

The message shown left may appear, because some

 

Example:

 

PCs do not output the signal soon after power-on.

 

 

•

Check whether the PC is turned on.

 

 

•

Check whether the signal cable is connected properly.

 

 

•

Switch the input signal with

.

•

The message shows that the input signal is out of the

•

Check whether the signal setting of your PC matches

 

specified frequency range. (Such signal frequency is

 

the resolution and the vertical frequency settings

 

displayed in red.)

 

for the monitor. (refer to the Setup Manual “Setting

 

Example:

 

Screen Resolution”)

 

 

•

Reboot the PC.

 

 

•

Select an appropriate display mode using the

 

 

 

graphics board’s utility. Refer to the manual of the

 

 

 

graphics board for details.

 

 

 

fD : Dot Clock

 

 

 

(Displayed only when the digital signal inputs)

 

 

 

fH : Horizontal Frequency

 

 

 

fV : Vertical Frequency

 

 

 

 

3.

The screen is too bright or too dark.

•

Adjust using <Brightness> or <Contrast>. (The LCD

 

 

 

monitor backlight has a fixed life span. When the

 

 

 

screen becomes dark or begins to flicker, contact your

 

 

 

local dealer.)

 

 

•

Turn on the Auto EcoView function. The monitor

 

 

 

detects the environmental brightness to adjust the

 

 

 

screen brightness automatically.

Chapter 5 Troubleshooting 31

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Eizo CG223W, CG243W Problems Possible cause and remedy No picture, Message below appears, Screen is too bright or too dark
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CG243W, CG223W specifications

The Eizo CG223W and CG243W are part of Eizo's ColorEdge series, designed specifically for creative professionals requiring precision in color reproduction. These monitors are particularly favored by graphic designers, photographers, and video editors.

The CG223W features a 22-inch, wide-gamut IPS panel, while the CG243W offers a larger 24-inch display. Both models are equipped with a maximum resolution of 1920 x 1200 pixels, providing ample screen real estate for detailed work. They boast a contrast ratio of 1000:1 and a brightness level that can reach up to 300 cd/m², ensuring that images are vibrant and details remain sharp, even in moderately lit environments.

One of the standout features of these monitors is their ability to cover a wide color gamut. The CG223W and CG243W can reproduce 99% of the AdobeRGB color space, which is a critical factor for professionals who need to ensure accurate color representation in their projects. This capability is complemented by Eizo's Quick Color Match technology, which facilitates color calibration across devices for consistent results.

Another important technology integrated into these monitors is the Eizo ColorNavigator software, which allows users to create and manage multiple color profiles. This is especially vital for workflows that require precise color fidelity for different devices and mediums. The built-in calibration sensor in both models enables users to perform self-calibrations, ensuring that color accuracy is maintained over time without the need for external equipment.

Furthermore, the ergonomic design of the CG223W and CG243W promotes comfort during long hours of work. They offer adjustable stands that allow for height, tilt, and swivel adjustments. This flexibility helps in creating an optimal viewing position, reducing strain during extended use.

Connectivity options are abundant, with USB hubs and multiple inputs, including DisplayPort and HDMI. This versatility allows users to connect the monitors to various devices quickly and efficiently.

With their blend of advanced technologies, comprehensive color reproduction capabilities, and ergonomic design, the Eizo CG223W and CG243W remain favorites among professionals who demand the highest standards in their visual work.
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