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7.TROUBLESHOOTING

If a problem persists even after applying the suggested remedies, contact an EIZO dealer.

zNo picture problems → See No.1 ~ No.2

zImaging problems → See No.3 ~ No.13

zOther problems → See No.14 ~ No.17

zUSB problems → See No.18 ~ No.19

 

 

Problems

Points to check with Possible Solutions

 

 

 

 

1. No picture

† Check that the power cord is correctly connected.

 

z

Indicator status: Off

If the problem persists, turn off the monitor power

 

for a few minutes, then turn it back on and try

 

 

 

 

 

 

again.

 

 

 

† Try pressing the Power Button.

 

z

Indicator status: Blue

† Check the “Brightness” setting.

 

z

Indicator status: Yellow

† Switch the signal input by pressing the Input

 

 

 

Signal Selection Button on the front control panel.

 

 

 

† Try pressing a key on the keyboard, or clicking

 

 

 

the mouse. (p. 31)

 

 

 

† Try turning the PC on.

 

z

Indicator status: Flashing

† Try turning the PC on.

 

 

Yellow (twice for each)

 

 

 

 

 

2. Error messages shown below

These messages appear when the signal is not

 

will remain on the screen for 40

inputted correctly, even if the monitor functions properly.

 

seconds.

† When the image is displayed correctly after a

 

 

 

 

 

 

short time, there is no problem with the monitor.

 

 

 

(Some PCs do not output the signal soon after

 

 

 

powering on.)

 

 

 

† Check that the PC is turned ON.

 

 

 

† Check that the signal cable is properly

 

 

 

connected to the PC or graphics board.

 

 

 

† Switch the signal input by pressing the Input

 

 

 

Signal Selection Button on the control panel.

 

z Whenever an error signal

† Use the graphics board’s utility software to

 

 

message appears, the

change the frequency setting. (Refer to the

 

 

signal frequency will be

manual of the graphics board.)

 

 

displayed in red.

 

 

 

(Example)

 

 

 

 

 

 

 

 

 

36 7. TROUBLESHOOTING