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ERROR MESSAGE

When the fixture is powered ON, it goes through a motor reset program first before it is ready. The display may show “Err channel is XX” if there are problems with one or more channels. “XX” stands for channel 1, 2, 3, 4, 5, and 6, which has the testing sensor for positioning. For example, when the display shows “Err channel is Pan movement”, it means there is some error in channel 1. If there are errors on channel 1, channel 3, channel 6 at the same time, you may see the error messages, “Err channel is Pan movement”, “Err channel is Tilt movement”, “Err channel is red led”, flash 2 times, and then the fixture will go through a second motor reset program. If the error messages remain after performing 2 motor resets, only the channels that have errors will not work properly, all other channels will work normally.

Please contact Elation Professional® Customer Support for service.

Service Hours are Monday through Friday 8:00 a.m. to 5:00 p.m. Pacific Standard Time.

Voice: 323-582-3322

Fax: 323-832-9142

E-mail:support@elationlighting.com

Forum: www.ElationLighting.com/forum

PAN - Movement Er (PAN-yoke movement error)

This message will appear after completing the motor reset if the PAN movement is not located in the default position after the reset. This error can happen if the yoke’s magnetic-indexing circuit malfunctions (sensor failed or magnet missing) or the stepper-motor or its driving IC on the main PCB is defective or fails.

TILT- movement Er (TILT-head movement error)

This message will appear after completing the motor reset if the TILT movement is not located in the default position after the reset. This error can happen if the head’s magnetic-indexing circuit malfunctions (sensor failed or magnet missing) or the stepping-motor or its driving IC on the main PCB is defective or fails.

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RAYZOR Q7™ User Manual 2.1