26Solutions to Common Problems

Avoid Service Checklist, continued

OCCURRENCE

POSSIBLE CAUSE

SOLUTION

WATER

 

 

Water collects in folds of

This is a result of the washing action and

 

the bellows at the end of

is part of the normal operation of the

 

the cycle.

washer.

 

 

 

 

Water collects in bleach

This is a result of the siphoning action

Water may be removed by removing the dispenser

and fabric softener com-

and is part of the normal operation of the

drawer (see Care and Cleaning in this guide) and draining

partments.

washer.

water into the empty drum or sink.

 

 

 

Wash load too wet after

Washer is overloaded.

Do not overload washer. See Operating Your Washer,

spin.

 

step 4.

 

 

 

 

Load is too small.

Add 1 or 2 similar items to help balance the load.

 

 

 

 

Load is out of balance.

Rearrange load to allow proper spinning.

 

 

 

 

Drain hose is kinked.

Straighten drain hose.

 

 

 

Water does not enter

Water supply is not adequate in area.

Check another faucet in the house. Wait until water supply

washer or it enters slowly.

 

and pressure increase.

 

 

 

 

Water supply faucets are not completely

Fully open hot and cold faucets.

 

open.

 

 

 

 

Water is being used elsewhere in the house. Water pressure must be at least 30 psi (260 kPa).

Avoid running water elsewhere while washer is filling.

Water inlet hoses are kinked.

Straighten hoses.

Warm or hot water is not hot enough.

Hot water heater is set too low or is a distance from washer.

Measure hot water temperature at nearby faucet with candy or meat thermometer. Water temperature should be at least 120°F (49°C). Adjust water heater as neces- sary.

Hot water is being used elsewhere in the house.

Avoid using hot water elsewhere before or during washer use. There may not be enough hot water avail- able for proper cleaning. If problem persists, your hot water system may be unable to support more than 1 use at a time.

Water in washer does not

Drain hose is kinked or clogged.

Clean and straighten the drain hose.

drain or drains slowly.

 

 

Drain hose standpipe is too tall. Maxi-

Reduce standpipe height to less than 8’ (2.4 m). See

 

 

mum standpipe height is 8’ (2.4 m).

INSTALLATION INSTRUCTIONS.

 

 

 

 

House drain pipes are clogged.

Unclog drain pipes. Contact plumber if necessary.

 

 

 

Water leaks.

Fill hose connection is loose at faucet or

Check and tighten hose connections. Install rubber

 

washer.

sealing washers provided.

 

 

 

Oversudsing.

Wrong detergent.

Run rinse cycle. Use a low-sudsing, high efficiency

 

 

detergent.

 

 

 

 

Too much detergent.

Run rinse cycle. Use less detergent in future loads.

 

 

 

Incorrect wash and rinse

Hot and cold water hoses are connected

Connect hot water hose to hot water faucet and cold

temperatures.

to wrong supply faucets.

water hose to cold water faucet.

 

 

 

Water is entering washer

Drain hose standpipe is too low. Stand-

Increase standpipe height to at least 23.6” (60 cm). See

but tub does not fill.

pipe must be a minimum of 23.6” (60 cm)

INSTALLATION INSTRUCTIONS.

 

high to prevent siphoning.

 

 

 

 

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Electrolux 137519000 A (1112) manual Avoid Service Checklist, Water
Page 25 Page 27

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