D. CHECKLIST ... TO HELP YOU SAVE MONEY

If your water softener fails to work make the following easy checks. Often, you will find what's wrong your-

self and you won't have to call and wait for service. If you do not find anything wrong, while making the

checks, and your softener still does not work, call your Sears Service Department.

Note:

1. Also read ERROR CODE, page 2-3.

2.If an error code is not displayed, press and hold the SELECT button until the display changes. Then, press

the SELECT button again and hold until a flashing SR code appears. It must show SR29 for UltraSoft 250 or

SR33 for UltraSoft 275. If any other number shows, the face plate computer is working on incorrect input and

would probably be the cause of the problem. To set SR29 or SR33, press either the UPI_ or DOWN(_ button. When correct model code shows, press SELECT to return a flashing 12:00 AM display. Reset the present time, hardness number, etc., pages 1-3 and 1-4.

PROBLEM

No soft water

Water hard sometimes

Brine tank flooded

CAUSECORRECTION

No salt (or salt bridged) in the storage t'ank Refill with salt, or break the salt bridge (page

 

3-1).

Press

ON/OFF-HOLD

(RECHARGE

 

NOW) button and hold for 3 seconds to start a

 

regeneration

(see page 2-1).

 

Transformer unplugged at the wall outlet,

Check

for loss of power due to

any of these

or power cable leads loose from the

and correct. With the power back on, look at

electronic board, fuse blown, circuitl

the time display and read PROGRAM

breaker popped, or circuit switched off.

MEMORY, page 2-3.

 

Manual bypass valve(s) in bypass position Look at FIG.14 on page 4-1. Move the stem in

 

 

 

a single valve to service. In a 3-valve bypass,

 

 

 

open the inlet and outlet valves, and be sure to

 

 

 

fully close the bypass valve.

 

 

Dirty, plugged

or damaged nozzle

&

Take apart and clean or replace damaged

venturi

 

 

parts (see page 3-2).

 

 

 

Valve drain hose plugged

 

The drain hose must not have kinks, sharp

 

 

 

bends, or be raised too high above the

 

 

 

softener (see page 16 in your installation

 

 

 

manual).

 

 

 

 

Hardness number setting too low

 

Press

and

release the SELECT button until

 

 

 

HARDNESS shows in the display. Read the

 

 

 

hardness number in the display and be sure

 

 

 

the same grains per gallon number is shown

 

 

 

on your water analysis report. See page 1-4 to

 

 

 

reset. Press and release the SELECT button

 

 

 

until the present time shows in the display.

Using hot water when softener

is

Avoid using hot water during this time because

regenerating

 

 

the water

heater refills with hard

water

(see

 

 

 

Automatic

Bypass, page 2-6).

 

 

Increase in the grains of hardness in your

Ask your Sears retail

store for a

new

water

water supply

 

 

; analysis. Then make a new hardness number

 

 

 

i setting

(page 1-4).

 

 

 

Restricted drain

line

 

Check

for

kinks, bends or obstructions

(see

 

 

 

page 16 in your installation manual)•

 

Plugged or dirty

nozzle & venturi

 

Take apart and clean or replace damaged

 

 

 

parts (see page 3-2).

 

 

 

Valve-rotor disc

& seals

 

Check

for

scratches

or grooves,

replace if

 

 

 

needed.

 

 

 

 

3-4

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

Page 19
Image 19
Kenmore 625.38827, 625.38826 owner manual Checklist ... to Help YOU Save Money, Problem

625.38827, 625.38826 specifications

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