Desa CGB35N, CGB50N Trouble Shooting, Observed, Possible, Problem, Cause, Remedy

Models: CGB50N CGB35N

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TROUBLE-

TROUBLE-

SHOOTING

Note: All troubleshooting items are listed in order of operation.

OBSERVED WARNING

Turn off and unplug heater and let cool before servicing. Unless you need gas supply for testing, shut off manual shutoff valve before servicing. Only a qualified service person should service and repair heater and venting system.

POSSIBLE CAUTION

Never use a wire, needle, or similar object to clean pilot. This can damage pilot.

OBSERVED

POSSIBLE

 

PROBLEM

CAUSE

REMEDY

 

 

 

When ignitor button is pressed, there is no spark at pilot.

1.Incorrect spark gap.

2.Ignitor electrode posi- tioned wrong.

3.Ignitor electrode broken.

4.Ignitor electrode not con- nected to ignitor cable.

5.Ignitor cable pinched or wet.

6.Piezo ignitor nut is loose.

7.Broken or frayed ignitor cable.

8.Loose ignitor cable.

9.Bad piezo ignitor.

1.Adjust spark gap to 1/16".

2.Replace ignitor.

3.Replace ignitor.

4.Reconnect ignitor cable.

5.Free ignitor cable if pinched by any metal or tubing. Keep ignitor cable dry.

6.Tighten nut holding piezo ignitor to heater cabinet. Nut is located inside heater cabinet at top.

7.Replace ignitor cable.

8.Reconnect ignitor cable.

9.Replace piezo ignitor.

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When ignitor button is pressed, there is spark at pilot but no igni- tion.

1.Gas supply turned off or manual shutoff valve closed.

2.Control knob not in PI- LOT position.

3.Control knob not pressed in while in PILOT posi- tion.

4.Air in gas lines when in- stalled.

5.Pilot is clogged.

6.Gas regulator setting is not correct.

1.Turn on gas supply or open manual shutoff valve.

2.Turn control knob to PI- LOT position.

3.Press in control knob while in PILOT position.

4.Continue holding down control knob. Repeat ig- niting operation until air is removed.

5.Clean pilot (see Cleaning and Maintenance, page

25)or replace pilot as- sembly.

6.Replace control valve.

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Desa CGB35N, CGB50N installation manual Trouble Shooting, Observed, Possible, Problem, Cause, Remedy

FAQ

How do I adjust the spark gap for the ignitor?

To adjust the spark gap of the ignitor, ensure it is set to 1/16".

What should I do if there is no spark at the pilot when the ignitor button is pressed?

Check for incorrect spark gap, positioned electrode, broken electrode, disconnected cable, pinched or wet cable, loose nut, frayed cable, or bad piezo ignitor and take appropriate action as outlined in the troubleshooting guide.

How can I clean the pilot if it is clogged?

Refer to the Cleaning and Maintenance section on page 25 of the manual for instructions on how to clean or replace the pilot assembly.