Desa CGB50N, CGB35N installation manual Trouble- Shooting, Continued

Models: CGB50N CGB35N

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TROUBLE- SHOOTING

TROUBLE- SHOOTING

Continued

OBSERVED

POSSIBLE

 

 

 

 

 

 

 

 

 

 

 

 

PROBLEM

CAUSE

 

 

REMEDY

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pilot lights but flame

1. Manual shutoff

valve

1.

Fully open manual shut-

 

goes out when

 

not fully open.

 

 

off valve.

 

 

 

 

 

 

 

control knob is

2.

Control knob not fully

2.

Press

in control knob

 

released.

 

pressed in.

 

 

 

fully.

 

 

 

 

 

 

 

 

 

 

3.

Control

knob

not

3.

After pilot lights, keep

 

 

 

 

pressed in long enough.

 

control knob pressed in

 

 

 

 

 

 

 

 

 

30 seconds.

 

 

 

 

 

 

 

 

4.

Safety interlock system

4.

Wait

one

minute

for

 

 

 

 

has been triggered.

 

safety interlock system

 

 

 

 

 

 

 

 

 

to reset. Repeat ignition.

 

 

 

5.

Thermocouple connec-

5.

Hand tighten until snug,

 

 

 

 

tion

loose

at control

 

then

tighten

1/4

turn

 

 

 

 

valve.

 

 

 

more.

 

 

 

 

 

 

 

 

 

6.

Pilot flame not touching

6.

A) Contact

qualified

 

 

 

 

thermocouple, which

 

service person to prop-

 

 

 

 

allows thermocouple to

 

erly adjust pilot flame.

 

 

 

 

cool,

causing

pilot

 

B) Contact local natural

 

 

 

 

flame to go out. This

 

gas company.

 

 

 

 

 

 

 

 

 

problem

could be

 

C) Clean pilot (see

 

 

 

 

 

 

 

caused by any or all of

 

Cleaning and Mainte-

 

 

 

 

the following:

 

 

nance, page 25) or

 

 

 

 

 

 

 

A) Improperly adjusted

 

replace pilot assembly.

 

 

 

 

pilot flame

 

 

 

 

 

 

 

 

 

 

 

 

 

 

B) Low gas pressure

 

 

 

 

 

 

 

 

 

 

 

 

 

C) Dirty or partially

 

 

 

 

 

 

 

 

 

 

 

 

 

clogged pilot

 

 

 

 

 

 

 

 

 

 

 

 

 

7.

Thermocouple damaged.

7.

Replace thermocouple.

 

 

 

8.

Control valve damaged.

8.

Replace control valve.

 

 

 

 

 

 

 

 

 

 

Burner does not light

1. Safety interlock system

1.

Fully

depress

control

 

after pilot is lit.

 

has been inadvertently

 

knob in any position other

 

 

 

 

triggered.

 

 

 

than

pilot

and

release.

 

 

 

 

 

 

 

 

 

Wait

one

minute

for

 

 

 

 

 

 

 

 

 

safety interlock system to

 

 

 

 

 

 

 

 

 

reset. Repeat ignition.

 

 

 

2.

Burner orifice is

 

2.

Clean burner (see Clean-

 

 

 

 

clogged.

 

 

 

ing and Maintenance,

 

 

 

 

 

 

 

 

 

page

25)

or

replace

 

 

 

 

 

 

 

 

 

burner orifice.

 

 

 

 

 

 

 

 

3.

Burner orifice diameter

3.

Replace burner orifice.

 

 

 

 

is too small.

 

 

 

 

 

 

 

 

 

 

 

 

 

4.

Inlet gas pressure is too

4.

Contact local

natural

 

 

 

 

low.

 

 

 

 

gas company.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Delayed ignition of

1. Manifold pressure is too

1.

Contact local

natural

 

burner.

 

low.

 

 

 

 

gas company.

 

 

 

 

 

 

 

 

2.

Burner orifice is

 

2.

Clean burner (see Clean-

 

 

 

 

clogged.

 

 

 

ing

and Maintenance,

 

 

 

 

 

 

 

 

 

page

25)

or

replace

 

 

 

 

 

 

 

 

 

burner orifice.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Continued

 

 

 

 

 

 

 

 

 

 

 

 

 

 

27

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

100351

Page 27
Image 27
Desa CGB50N, CGB35N installation manual Trouble- Shooting, Continued

FAQ

What should I do if the pilot light goes out when the control knob is released?

If the pilot light goes out when the control knob is released, the manual shutoff valve may not be fully open. Fully open the manual shutoff valve to resolve the issue.

How can I fix delayed ignition of the burner?

If you're experiencing delayed ignition of the burner, it could be due to low manifold pressure. Contact your local natural gas company for assistance.

What should I do if the burner does not light after the pilot is lit?

If the burner does not light after the pilot is lit, you may need to fully depress the control knob and release it in the correct position. Refer to the manual for specific instructions.