What to do if...

Remedying small malfunctions yourself

If one of the following fault messages is shown in the display during operation:

–ATTENTION (E41)/PLEASE CLOSE THE DOOR

–ATTENTION ERROR CODE (E11)/PLEASE OPEN THE TAP

–ATTENTION ERROR CODE (E21)/PLEASE CHECK THE WATER DRAIN-

AGE

please refer to the following table.

After you have rectified the error, press the START key.

If ATTENTION/PLEASE CALL YOUR LOCAL SERVICE FORCE together with an error code (e.g. E..) appears in the display: Switch the appliance off and then on again. Re-set the programme. Press the START key.

If the error code is displayed again, please contact the Service Force and inform them of the PNC no. shown.

Problem

Possible cause

Remedy

 

Mains plug not plugged in or

Connect the plug to a mains

 

fuse not working.

socket. Check the fuse.

Washing machine does

The door is not closed prop-

Close the door properly.

There should be an audible

not work.

erly.

click.

 

 

 

The START key has not been

Press the START key.

 

pressed.

 

 

The door cannot be

The child safety device is

Release the child safety de-

closed.

engaged.

vice.

The programme does

 

 

not begin after the

 

 

START key has been

 

Close the door properly;

pressed.

The door is not closed prop-

there should be an audible

ATTENTION(E41)/

erly.

click. Press the START key.

PLEASE CLOSE THE

 

 

 

DOOR appears in the

 

 

display.

 

 

 

 

 

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