Problem

Possible cause

Remedy

Water is not entering

Tap turned off.

Turn on the tap.

 

Turn off the tap. Unscrew the

the appliance. ATTEN-

The filter in the threaded in-

TION ERROR CODE

hose, take out the filter and

(E11)/PLEASE OPEN

let hose fitting is blocked.

clean it.

 

THE WATER TAP ap-

Water tap is furred with lime

Check the tap and have it re-

pears in the display.

scale or is faulty.

paired, if necessary.

 

The washing has not

Drain hose is kinked.

Remove kink.

 

 

been spun thoroughly

Maximum pumping height of

Please contact your Local

and water remains visi-

1m exceeded.

Service Force.

ble in the drum.

 

Clean the drain pump. Re-

ATTENTION ERROR

 

CODE (E21)/PLEASE

The drain pump is blocked.

move foreign bodies from

CHECK THE WATER

 

the pump housing.

DRAINAGE appears in

For sink spigot connections:

Clean the sink spigot.

the display.

The sink spigot is blocked.

 

 

 

 

 

If the wash result is not satisfactory

The washing is grey and there are limescale deposits in the drum

•Too little detergent was used.

•An incorrect detergent was used.

•Individual stains were not pre-treated.

•The programme or temperature was not set properly.

There are grey stains on the washing

•Items that were soiled with ointments, fats or oils were washed using too little detergent.

•The wash temperature used was too low.

•A common cause is that conditioner – in particular the type in con- centrated form - has come in contact with the washing. Wash out such marks as soon as possible and exercise care when using the said conditioner.

Foam can still be seen following the final rinse

•Modern detergents can cause foam to be created even during the fi- nal rinse. In spite of this, the washing has been sufficiently rinsed.

There are white residues on the washing

• What can be seen here are insoluble substances which modern detergents contain. They are not the result of insufficient rinsing.

Shake or brush the washing. If possible turn the washing inside out before washing. Check your selection of detergent and perhaps use

liquid detergent instead.

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