What to do if...
Remedying small malfunctions yourself
If one of the following fault messages is shown in the display during operation:
–ATTENTION (E41)/PLEASE CLOSE THE DOOR
–ATTENTION ERROR CODE (E11)/PLEASE OPEN THE TAP
–ATTENTION ERROR CODE (E21)/PLEASE CHECK THE WATER DRAINAGE
please refer to the following table.
After you have rectified the error, press the START key.
If ATTENTION/PLEASE CALL YOUR LOCAL SERVICE FORCE together with an error code (e.g. E..) appears in the display: Switch the appliance off and then on again.
If the error code is displayed again, please contact the Service Force and inform them of the error code and the PNC no. (see rating plate).
Problem | Possible cause | Remedy | |
| Mains plug not plugged in or | Connect the plug to a mains | |
| fuse not working. | socket. Check the fuse. | |
Washing machine does | The door is not closed | Close the door properly. | |
There should be an audible | |||
not work. | properly. | ||
click. | |||
|
| ||
| The START key has not been | Press the START key. | |
| pressed. | ||
|
| ||
The door cannot be | The child safety device is | Release the child safety | |
closed. | engaged. | device. | |
The programme does |
|
| |
not begin after the |
|
| |
START key has been | The door is not closed | Close the door properly; | |
pressed. | |||
there should be an audible | |||
ATTENTION(E41)/ | properly. | ||
click. Press the START key. | |||
PLEASE CLOSE THE |
| ||
|
| ||
DOOR appears in the |
|
| |
display. |
|
| |
The washing machine | The transit packaging has not | Removing the transit | |
been removed. | packaging. | ||
vibrates when |
| Adjust the feet as described | |
operating or is not | The screw feet not correctly | ||
stable. | in the installation and | ||
adjusted. | |||
| connection instructions. | ||
|
| ||
|
|
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