9
GUARANTEE CONDITIONS

Standard Guarantee Conditions

We, AEG, undertake that if within 12 months of the date of the purchase this AEG built-in appliance or any part
thereof is proved to be defective by reason only of faulty workmanship or materials, the company will, at our option,
repair or replace the same FREE OF ANY CHARGE for labour, materials and carriage on condition that:
• The appliance has been correctly installed and used only on the electrical supply stated on the rating plate.
• The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s
operating and maintenance instructions.
• The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not
authorised by us.
• All service work under this guarantee must be undertaken by an AEG Service Force Centre.
• Any appliances or defective parts replaced shall become the property of this company.
Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours
in which case a premium will be charged.

EXCLUSIONS

This Guarantee does not cover:
• Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or
removable parts of glass or plastic.
• Costs incurred for calls to put right appliances improperly installed or calls to appliances outside the United
Kingdom.
• Appliances found to be in use within a commercial environment, plus those which are the subject of rental
agreements.
• Products of AEG manufacture which were not marketed by AEG. This guarantee is in addition to your statutory
and legal rights.

EUROPEAN GUARANTEE

If you move to another country within Europe then your guarantee moves with you to your new home subject to the
following qualifications:
• The guarantee starts from the date you first purchased your product.
• The guarantee is for the same period and to the same extent for labour and parts as exists in the new country
of use for this brand or range of products.
• The product is installed and used in accordance with our instructions and is only used domestically, i.e. a
normal household.
• The product is installed taking into account regulations in your new country.
Before you move please contact your nearest Customer Care centre, listed below, to give them details of
your new home. They will ensure that the local Service organisation is aware of your move and able to look
after you and your appliance.
France Senlis +33 (0)3 44 62 29 99
Germany Nurnberg +49 (0)911 323 2600
Italy Pordenone +39 (0)01678 47053
Sweden Stockholm +46 (0)8 738 79 50
UK Slough +44 (0)1753 219899