53
Solutions to common problems
Questions or for service call: 1-877-4ELECTROLUX(1-877-435-3287)
Beforeyoucall
Problem Solution
Oven smoke
excessively
during broiling
• Meattooclosetothebroilerelement.Repositiontheracktoprovidemore
clearance between the meat and the broiler. Preheat broil element for quick
searing operation.
• Meatnotproperlyprepared.Removeexcessfatfrommeat.Cutremainingfatty
edges to prevent curling, but do not cut into the lean.
• Gridonbroilerpanwrongside-up.Greasedoesnotdrainintobroilerpan.Always
place the grid on the broiler pan with the ribs up and the slots down to allow grease
to drip into the pan.
• Broilerpanusedwithoutgridorgridcoverwithaluminumfoil. DO NOT use the
broiler pan without the grid or cover the grid with aluminum foil.
• Ovenneedstobecleaned.Greasehasbuiltuponovensurfaces.Regular
cleaning is necessary when broiling frequently. Grease or food spatters cause
excessive smoking.
Soil not
completely
removed after
self-cleaning
cycle is
completed
• Failure to clean bottom, from top of oven, frame of oven or door area outside
oven seal. These areas are not in the self-cleaning area, but get hot enough
to burn on residue. Clean these areas before the self-cleaning cycle is started.
Burnedonresiduecanbe��cleanedwithastiffnylonbrushandwateroranylon
scrubber.Becarefulnottodamagetheovengasket.
• Excessive spillovers in oven. Set the self-clean cycle for longer cleaning time.
Surface element
does not heat
• Nopowertoappliance.Check/resetbreakerorreplacefuse.Iftheproblemisa
circuit overload, or improper connection of the armored cable supplied with the
appliance,havethissituationcorrectedbyaqualiedelectrician.
• Toolowheatsetting.Turncontroltoaslightlyhighersettinguntilelementcomes
on.
• Incorrectcontrolison.Besuretousecorrectcontrolfortheelementneeded.
Surface element
too hot or not hot
enough
• Incorrectcontrolsetting.Raiseorlowersettinguntilproperamountofheatis
obtained.Dialmarkingsareanindicatorofrelativeheatsettingsandwillvary
slightly.
• Lightweightorwarpedpansbeingused.Useonlyat,evenlybalanced,medium
or heavyweight cookware.
• Voltageisincorrect.Besureapplianceisproperlyconnectedtothespecied
power source.
• Useonlyatbottom,evenlybalanced,mediumorheavyweightcookware.Pans
havingaatbottomheatbetterthanwarpedpans.Cookwarematerialaffects
heating.Heavyandmediumweightpansheatevenly.Becauselightweightpans
heat unevenly, foods may burn easily.
Food not heating
evenly
• Impropercookware.Selectat-bottomedcookwareofapropersizetot
element.
• Incorrectcontrolsetting.Raiseorlowersettinguntilproperamountofheatis
obtained.
Scratches or
abrasions on
ceramic glass
cooktop surface
• Coarseparticles(suchassaltorsand)arebetweencooktopandutensil.Besure
cooktop surface and bottom of utensils are clean before use. Small scratches do
not affect cooking and will become less visible with use.
• Cleaningmaterialsnotrecommendedforglassceramiccooktophavebeen
used. See Ceramic-Glass Cooktop section in this Owner’s Guide.
• Cookwarewithroughbottomhasbeenused.Useat-bottomed,smooth
utensils. See Selecting Surface Cooking Utensils in this Owner’s Guide.