What to do if …20
What to do if …Problem Possible cause Remedy
The cooking zones will not
switch on or are not function-
ing
More than 10 seconds have
passed since the appliance was
switched on
Switch the appliance on again.
The child safety device is
switched on
Deactivate the child safety de -
vice (See the section “Child
safety device”)
Several sensor fields were
touched at the same time
Only touch one sensor field
Automatic switch off has been
triggered
Remove any objects (pan,
cloths, etc.) that are lying on
the control panel. Switch the
appliance on again
Acoustic signal sounds when
appliance is switched off
The control panel is wholly or
partly covered by objects.
Remove objects.
The residual heat indicator is
not displaying anything
The cooking zone was only on
for a short time and is there-
fore not hot
If the cooking zone is sup-
posed to be hot, call the Cus-
tomer Service Department.
The automatic warm up func-
tion is not switching itself on
There is still residual heat on
the cooking zone Let the cooking zone cool
down
The highest heat setting is set
The highest heat setting has
the same power as the auto-
matic warm up function
The heat setting was set using
the sensor field
1.Switching o ff the cooking
zone
1.Set the cooking zone using
the sensor field
Acoustic signal sounds and
appliance switches itself on
and then off again; after 5
seconds another acoustic sig-
nal sounds
The On/Off sensor field has
been covered up, e.g. by a
cloth
Do not place any objects on
the control panel
is lit Overheating protection for the
cooking zone has been trig-
gered
Switch off the cooking zone.
Switch the cooking zone on
again
Automatic switch off has been
triggered
Switch off the cooking zone.
Switch the cooking zone on
again