What to do if … 21
What to do if …
Problem | Possible cause | Remedy |
|
|
|
The cooking zones will not | More than 10 seconds have | Switch the appliance on again. |
switch on or are not function- | passed since the appliance was |
|
ing | switched on |
|
| The child safety device is | Deactivate the child safety de- |
| switched on | vice (See the section “Child |
|
| safety device”) |
| Several sensor fields were | Only touch one sensor field |
| touched at the same time |
|
| Automatic switch off has been | Remove any objects (pan, |
| triggered | cloths, etc.) that are lying on |
|
| the control panel. Switch the |
|
| appliance on again |
| There is water on the control | Wipe the control panel |
| panel or the control panel is |
|
| covered with fat splashes |
|
| STOP+GO is activated | Switching off STOP+GO |
Acoustic signal sounds when | The control panel is wholly or | Remove objects. |
appliance is switched off | partly covered by objects. |
|
The residual heat indicator is | The cooking zone was only on | If the cooking zone is sup- |
not displaying anything | for a short time and is there- | posed to be hot, call the Cus- |
| fore not hot | tomer Service Department. |
Acoustic signal sounds and | The On/Off sensor field has | Do not place any objects on |
appliance switches itself on | been covered up, e.g. by a | the control panel |
and then off again; after 5 | cloth |
|
seconds another acoustic sig- |
|
|
nal sounds |
|
|
lights up | Automatic | Switch appliance off. Switch |
| been triggered | appliance on again |
and number are displayed | Electronics fault | Disconnect the appliance from |
|
| the electrical supply for a few |
|
| minutes (Take the fuse out of |
|
| the house’s wiring system) |
|
| If after switching on again, |
|
| is displayed again, call the cus- |
|
| tomer service department |
If you are unable to remedy the problem by following the above sugges- tions, please contact your dealer or the Customer Care Department.
