Problem

Possible cause

Remedy

Conditioner has not

The softener insert in the

Clean the detergent drawer,

been rinsed in, com-

compartment for condition-

partment w for condi-

ers has not been correctly

insert the conditioner insert

tioner is filled with

firmly.

inserted or is blocked.

water.

 

 

 

 

The door is locked.

Wait until the DOOR indica-

 

tor is illuminated green.

 

 

 

 

The programme will continue

The door cannot be

 

when the power cut has end-

There has been a power cut.

ed.

opened when the wash-

 

ing machine is switched

(All the indicators have gone

To remove the washing:

on.

out.)

If water can be seen in the

 

The door remains locked for

appliance, prior to opening

 

approx. 4 to 10 minutes.

 

the door first let the water

 

 

 

 

out (see section “Carrying

 

 

out an emergency drain”).

The washing is badly

Perhaps too many items

Observe the maximum load

creased.

were loaded.

volume.

 

 

 

If the wash result is not satisfactory

The washing is grey and there are limescale deposits in the drum

Too little detergent was used.

An incorrect detergent was used.

Individual stains were not pre-treated.

The programme or temperature was not set properly.

There are grey stains on the washing

Items that were soiled with ointments, fats or oils were washed using too little detergent.

The wash temperature used was too low.

A common cause is that conditioner – in particular the type in con- centrated form - has come in contact with the washing. Wash out such marks as soon as possible and exercise care when using the said conditioner.

Foam can still be seen following the final rinse

Modern detergents can cause foam to be created even during the fi- nal rinse. In spite of this, the washing has been sufficiently rinsed.

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