NOTES
32
Standard guarantee conditions
We, Electrolux, undertake that if within 12 months of the date of the purchase this Electrolux appliance or any
part thereof is proved to be defective by reason only of faulty wor kmanship or materials, we will, at our option
repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:
•The appliance has been correctly installed and used only on the elec tricity supply stated on the rating
plate.
•The appliance has been used for normal domestic purpos es only, and in accordance with the
manufacturer’s instructions.
•The appliance has not been serviced, maintained, repaired, taken ap art or tampered with by any person
not authorised by us.
•All service work under this guarantee must be undertaken by a Service Force Centre.
•Any appliance or defective part replaced shall become the Company’s pr operty.
•This guarantee is in addition to your statutory and other legal rights.
Home visits are made between 8.30am and 5.30am Monday to Friday. Visits may be availab le outside these
hours in which case a premium will be charged.
Exclusions
This guarantee does not cover:
•Damage or calls resulting from transportation, improper use or neglect, the replacement of any l ight bulbs
or removable parts of glass or plastic.
•Costs incurred for calls to put right an appliance which is improperly installed or calls to applia nces
outside the United Kingdom.
•Appliances found to be in use within a commercial environment, plus those which are subject to r ental
agreements.
•Products of Electrolux manufacture which are not marketed by Electrolux.
European Guarantee
If you should move to another country within Europe then your guarantee mov es with you to your new home
subject to the following qualifications:
•The guarantee starts from the date you first purchased your product.
•The guarantee is for the same period and to the same extent for labour a nd parts as exists in the new
country of use for this brand or range of products.
•This guarantee relates to you and cannot be transferred to another user .
•Your new home is within the European Community (EC) or European Fr ee Trade Area.
•The product is installed and used in accordance with our instructions and is only used domestica lly, i.e. a
normal household.
•The product is installed taking into account regulations in your new co untry.
Before you move please contact your nearest Customer Care centre, lis ted below, to give them details of your
new home. They will then ensure that the local Service Organisation is aware of your move and able to look
after you and your appliances.
France Senlis +33 (0) 3 44 62 20 13
Germany Nürnberg +49 (0) 800 234 7378
Italy Pordernone +39 (0) 800117511
Sweden Stockholm +46 (0) 20 78 77 50
UK Slough +44 (0) 1753 219898
GUARANTEE CONDITIONS