SOMETHING NOT WORKING
If the appliance is not working correctly, please carry out the following checks, before contacting your local Service Force Centre.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.
Symptoms |
| Solutions |
The flow of gas seems abnormal | Check that: | |
| • | The flame spreader holes are not obstructed |
| • | The pressure regulator is working |
| • | The bottle valve is completely open |
No burner ignition | Check that: | |
| • | Gas supply is completely open |
| • | The position of gas pipe is correct |
| • | The burner is not wet |
| • | The burner cap and ring burner have been |
|
| replaced correctly after cleaning |
The gas ring burns unevenly | Check that: | |
| • | The main jet is not blocked and the ring burner |
| • | is clean of food particles |
| The burner cap and ring burner have been | |
|
| replaced correctly after cleaning |
|
| |
The oven does not come on | Check: | |
| - | check if a cooking function/temperature has |
| - | been selected correctly |
| the socket switch or the switch from the mains | |
|
| supply to the cooker are ON. |
|
| |
It takes too long to finish the dishes, or they | Check: | |
are cooked too fast | - | the temperature may need adjusting |
The oven lamp does not work | - | The lamp has burnt out. To replace it follow the |
|
| instructions given in the relevant paragraph. |
|
|
|
If after these checks, the appliance still does not operate correctly, contact your local Service Force Centre. When you contact the Service Force Centre you will need to give the following details:
1.Your name, address and post code.
2.Your telephone number
3.Clear and concise details of the fault
4.The model and serial number of the appliance (found on the rating plate*)
5.The purchase date
* The rating plate can be found on the lower left hand corner of the front frame of the cavity.
Please note that a valid purchase receipt or guarantee documentation is required for in- guarantee service calls.
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