guarantee/customer service electrolux 29
Guarantee/CustomerService
SSttaannddaarrdd gguuaarraanntteeee ccoonnddiittiioonnss
We, Electrolux, undertake that if within
12 months of the date of the purchase
this Electrolux appliance or any part
thereof is proved to be defective by
reason only of faulty workmanship or
materials, we will, at our option repair
or replace the same FREE OF
CHARGE for labour, materials or
carriage on condition that:
• The appliance has been correctly
installed and used only on the
electricity supply stated on the rating
plate.
• The appliance has been used for
normal domestic purposes only, and in
accordance with the manufacturer’s
instructions.
• The appliance has not been serviced,
maintained, repaired, taken apart or
tampered with by any person not
authorised by us.
• All service work under this guarantee
must be undertaken by a Service Force
Centre.
• Any appliance or defective part
replaced shall become the Company’s
property.
• This guarantee is in addition to your
statutory and other legal rights.
Home visits are made between 8.30am
and 5.30pm Monday to Friday. Visits
may be available outside these hours in
which case a premium will be charged.
EExxcclluussiioonnss
TThhiiss gguuaarraanntteeee ddooeess nnoott ccoovveerr::
• Damage or calls resulting from
transportation, improper use or neglect,
the replacement of any light bulbs or
removable parts of glass or plastic.
• Costs incurred for calls to put right an
appliance which is improperly installed
or calls to appliances outside the
United Kingdom.
• Appliances found to be in use within
a commercial environment, plus those
which are subject to rental agreements.
• Products of Electrolux manufacture
which are not marketed by Electrolux.
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