Troubleshooting 21
Troubleshooting – What to check when problems occur
Problem | Possible Cause | Remedy |
Poor ice quality (soft or unclear). | ξ Poor incoming water quality. |
ξConsult a qualified plumber to test the water quality and recommend appropriate treatment.
ξ
ξRun unit through automatic clean cycle. See Maintenance.
Unit produces shallow or incomplete cubes, or the ice fill pattern on the evaporator is incomplete.
ξ Low water level. | ξ Check to see that overflow tube is fully seated. |
ξ Hot incoming water. | ξ Connect the unit to a cold water supply. See |
| Installation. |
ξ Incorrect incoming water | ξ Water pressure must be |
pressure. |
|
| ξ Unit is not level. | ξ See Leveling the Unit. | |
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Water leaking from under the unit. | ξ | Supply line leaking. | ξ Check to see that the water inlet line is attached to |
|
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| inlet valve properly. See Connecting the Water |
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| Supply. |
| ξ | Fill tube leaking. | ξ Check connection at water valve outlet. |
| ξ | Bin drain leaking. | ξ Check integrity of bin drain hose and clamp. |
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| |
Ice storage bin full of water. | ξ Obstructed drain. | ξ Check to see that storage bin drain opening is free | |
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| from obstruction and debris. |
Electronic display is blank with door | ξ A display function has changed. |
OPEN |
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ξTouch and hold the UP ARROW button and touch and release the POWER button three times, then release the UP ARROW button. The display should become visible.
Electronic display shows repeating, randomly flashing symbols and partial characters.
ξA factory control mode has been inadvertently entered.
ξTouch and hold the UP ARROW button and touch and release the LIGHT button three times, then release the UP ARROW button and exit the factory control mode.
Electronic display shows one or more ξ The unit is displaying an error code. ξ Record the error code(s) displayed and call for
of the following: E1, E2, E4, E5, E6,service E7, E8, E9, E10, P1
If Service is required
If the need for service arises, contact the dealer from whom the unit was purchased. State the Model Number and Serial Number and explain the problem. The Model and Serial Number plate is located inside the unit at the upper right hand corner.
If you do not know the name of the selling dealer or local service company, you can check online at www. electroluxusa.com, or call
