38 Solutions To Common Problems
Automatic Ice Maker
Problem Cause Correction
Ice maker is not
making any ice.
•Ice maker power switch
is Off.
•Water supply is not
connected to refrigerator.
•Householdwaterline
valve is not open.
•Freezer is not cold
enough.
•Householdwaterlineto
the refrigerator is kinked.
•Valveoncoldwaterpipe
is clogged or restricted by
foreign material. If valve is
of the self-piercing type,
it may not have created
a sufficiently sized hole
in tube for water to pass
through.
•Check to see if the water
dispenser is dispensing
water.
•Water filter is not
completely seated.
•Turn on power switch.
•Connect water supply (see Installation Instructions).
•Turn on household water line valve.
•SeeProblemsection,TemperaturesAreTooWarm.
•Unkink the water line. If it is a copper line, it should be
replacedbecauseofpossibleleaksatthekink.Acopper
line should be coiled behind the unit to avoid kinking.
•Turn off household water line valve. Remove valve. Ensure
that valve is not a self-piercing valve. Clean valve. Replace
valve if necessary.
•If not, the ice & water filter cartridge is clogged or
restricted, and must be replaced.
•Push firmly until the water filter snaps into place (you
should hear two clicks).
Ice maker is not
making enough ice.
•Ice maker is producing
less ice than you expect.
•Freezer is not cold
enough.
•Householdwaterline
valve is not completely
open.
•Check to see if water
dispenser is dispensing
slower than normal.
•Ice maker should produce approximately 4-5 pounds
oficeevery24hours.FastIceshouldproduceupto6
pounds of ice every 24 hours.
•SeeProblemsection,TemperaturesAreTooWarm.
•Turn on household water line valve.
•If it is, replace the ice & water filter cartridge.
Ice maker will not
stop making ice.
•Ice maker wire signal arm
is being held down by
some item in the freezer.
•Move item and release wire signal arm. Remove any ice
cubes frozen together over wire signal arm.
Ice maker is not
separating the ice
cubes.
•Ice cubes are not being
used frequently enough.
•Ice cubes are hollow or
smaller than normal.
•Remove and shake ice bin to separate cubes.
•The ice & water filter cartridge may be clogged. Replace
filter cartridge.
Ice has bad odor
and taste.
•Ice has picked up odor
or flavor from strong food
stored in refrigerator or
freezer.
•Ice not used frequently
enough.
•Cover foods tightly. Discard stale ice. Ice maker will
produce fresh supply.
•Discard stale ice.