36Solutions To Common Problems

Before you call...

If you experience a problem with your refrigerator or notice a product behavior or condition you do not understand, you can usually avoid a call to your service representative by referring to this section for an answer. Beginning with the following table, this information includes common problems, causes, and suggested solutions.

Running Your Refrigerator

Problem

Cause

Correction

Compressor does

Cooling system is turned

Turn cooling system On. See Controls Section for location

not run.

Off.

of cooling system On/Off button.

 

Refrigerator is in defrost

This is normal for a fully automatic defrost refrigerator.

 

cycle.

The defrost cycle occurs periodically, lasting about 30

 

 

minutes.

 

Plug at wall outlet is

Ensure plug is tightly pushed into outlet.

 

disconnected.

 

 

House fuse blown or

Check/replace fuse with a 15 amp time-delay fuse.

 

tripped circuit breaker.

Reset circuit breaker.

 

Power outage.

Check house lights. Call local Electric Company.

Refrigerator runs

Room or outside weather

It’s normal for the refrigerator to work longer under these

too much or too

is hot.

conditions.

long.

Refrigerator has recently

It takes 8-12 hours for the refrigerator to cool down

 

been disconnected for a

completely.

 

period of time.

 

 

Automatic ice maker is

Ice maker operation causes refrigerator to run slightly

 

operating.

more.

 

Doors are opened too

Warm air entering the refrigerator causes it to run more.

 

frequently or too long.

Open doors less often.

 

Refrigerator/freezer door

Ensure refrigerator is level. Keep food and containers from

 

may be slightly open.

blocking door. See Problem section, Opening/ Closing of

 

 

Doors/ Drawers.

 

Freezer control is set too

Set freezer control to warmer setting until refrigerator

 

cold (control found in fresh

temperature is satisfactory. Allow 24 hours for temperature

 

food section).

to stabilize.

 

Fresh food/freezer gasket

Clean or change gasket. Leaks in door seal will cause

 

is dirty, worn, cracked, or

refrigerator to run longer in order to maintain desired

 

poorly fitted.

temperatures.

Compressor does

Electronic control system

This is normal. Refrigerator goes on and off to keep

not run.

keeps the refrigerator at a

temperature constant.

 

constant temperature.

 

Digital temperature

Electronic control

Call your Electrolux service representative, who can

displays are

system has detected a

interpret any messages or number codes flashing on the

flashing.

performance problem.

digital displays.

Temperatures Are Too Cold

 

Problem

Cause

Correction

 

Freezer

Freezer control is set too

Set freezer control to a warmer setting. Allow 24 hours for

 

temperature too

cold.

temperature to stabilize.

 

cold. Refrigerator

 

 

 

temperature is

 

 

 

satisfactory.

 

 

 

Refrigerator

Refrigerator control is set

Set refrigerator control to a warmer setting. Allow 24 hours

 

temperature too

too cold.

for temperature to stabilize.

 

cold. Freezer

 

 

 

temperature is

 

 

 

satisfactory.

 

 

 

Food stored in

Refrigerator control is set

See solution above.

 

drawers freezes.

too cold.

 

 

Food stored in

Meat Keeper temperature

Adjust Meat Keeper temperature control to a lower setting.

 

Meat Keeper

control is set too cold.

Meat should be stored at a temperature just below the

 

freezes (some

 

freezing point for maximum fresh storage time. It is normal

 

models).

 

for ice crystals to form due to the moisture content of meat.

 

 

 

 

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Electrolux EI26SS30JS manual Solutions To Common Problems, Before you call

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