40Solutions To Common Problems

Water Dispenser

Problem

Cause

Correction

Dispenser will not

Water supply is not

Connect water supply (see Connecting The Water Supply

dispense water.

connected.

section).

 

Household water line to

Unkink the water line. If it is a copper line, it should be

 

the refrigerator is kinked.

replaced because of possible leaks at the kink. A copper

 

 

line should be coiled behind the unit to avoid kinking.

 

Household water line valve

Open household water line valve. See Problem section Ice

 

is not open.

Maker Is Not Making Ice.

 

Freezer door is not closed.

Ensure that freezer door is closed. (See Problem Section,

 

 

Opening/Closing of Doors/Drawers)

 

Ice & water filter cartridge

Replace filter cartridge.

 

is clogged.

 

 

Front filter not fully

Push filter in until you hear two “clicks”. Filter should be

 

installed, if equipped

flush with the plastic housing.

Water has an odd

Water has been in the tank

Draw and discard 10-12 glasses of water to freshen the

taste and/or odor.

for a period of time.

supply and completely rinse out the tank.

 

Unit not properly

Connect unit to cold water line that supplies water to the

 

connected to cold water

kitchen faucet.

 

line.

 

 

Tubing used in the

For best results, use copper tubing for water connections.

 

household water supply

 

 

and installation may affect

 

 

water taste and odor.

 

 

Water has a high mineral

Contact water treatment plant for help in checking water

 

content.

supply source.

Water dispenses

Cut-off and cut-on

Have someone turn up the cut-off and cut-on pressure on

slowly.

pressures are too low (well

the water pump system (well systems only).

 

systems only).

 

 

Reverse osmosis system

It is normal for a reverse osmosis system to be below 20

 

is in regenerative phase.

psi during the regenerative phase.

 

The Ice & Water filter is

Replace filter cartridge.

 

clogged.

 

Odors In Refrigerator

Problem

Cause

Correction

Interior is dirty.

Interior needs to be

See Care & Cleaning Tips.

 

cleaned.

 

 

Food with strong odors is

Cover food tightly. Turn on air filtration system. Air filter

 

stored in refrigerator.

may need to be changed more frequently if foods with

 

 

strong odors are routinely stored in refrigerator.

 

 

Opening/Closing Of Doors/Drawers

 

Problem

Cause

Correction

Door(s) will not

Door was closed too hard,

Close both doors gently.

close.

causing other door to

 

 

open slightly.

 

 

Refrigerator is not level.

Ensure floor is level and solid, and can adequately

 

It rocks on the floor when

support the refrigerator. Contact a carpenter to correct a

 

moved slightly.

sagging or sloping floor.

 

Refrigerator is touching a

Ensure floor is level and solid, and can adequately

 

wall or cabinet.

support the refrigerator. Contact a carpenter to correct a

 

 

sagging or sloping floor.

Drawers are

Food is touching shelf on

Keep less food in drawer.

difficult to move.

top of drawer.

 

 

Track that drawers slide on

Clean drawer, runners, and tracks. See Care & Cleaning

 

is dirty.

Tips.

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Electrolux EI26SS30JS manual Odors In Refrigerator

EI26SS30JS specifications

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