Solutions to Common Problems 35

Light Is Not On

Concern

Potential Cause

Common Solution

 

 

 

Light is not on.

Light bulb is burned out or LED light is

See Replacing Light Bulbs or LED lights in Care and

 

damaged.

Cleaning section.

 

No electric current is reaching refrigerator.

See “Problem” section, “Running Your Refrigerator”.

 

Control system has disabled lights because

Close and reopen door(s) to enable lights.

 

one or both doors were left open too long.

 

 

 

 

Odors In Refrigerator

Concern

Potential Cause

Common Solution

 

 

 

Interior is dirty.

Interior needs to be cleaned.

See Care & Cleaning Tips.

Odors

Food with strong odors is stored in

Cover food tightly. Turn on air filtration system. Air filter

 

refrigerator.

may need to be changed more frequently if foods with

 

 

strong odors are routinely stored in refrigerator.

 

 

 

Opening/Closing Of Doors/Drawers

Concern

Potential Cause

Common Solution

 

 

 

Door(s) will not close.

Refrigerator is not level. It rocks on the floor

Ensure floor is level and solid, and can adequately

 

when moved slightly.

support the refrigerator. Contact a carpenter to correct a

 

 

sagging or sloping floor.

 

 

 

Drawers are difficult to

Food is touching shelf on top of drawer.

Keep less food in drawer.

move.

Drawer is overloaded

Remove or redistribute food.

 

 

 

Running Your Refrigerator

Concern

Potential Cause

Common Solution

 

 

 

Compressor does not

Cooling system is turned Off.

Turn cooling system On. See Controls Section for

run.

 

location of cooling system On/Off button.

 

Refrigerator is in defrost cycle.

This is normal for a fully automatic defrost refrigerator.

 

 

The defrost cycle occurs periodically, lasting about 30

 

 

minutes.

 

Plug at wall outlet is disconnected.

Ensure plug is tightly pushed into outlet.

 

House fuse is blown or a tripped circuit

Check/replace fuse with a 15 amp time-delay fuse.

 

breaker.

Reset circuit breaker.

 

Power outage.

Check house lights. Call local Electric Company.

 

Electronic control system keeps the

This is normal. Refrigerator goes on and off to keep

 

refrigerator at a constant temperature.

temperature constant.

 

 

 

Page 35
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Electrolux EW23BC71IB, EI28BS56IB, EW23BC71IW manual Light Is Not On

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