Something Not Working

If the appliance is not working correctly, please carry out the following checks before contacting your local Electrolux Service Force Centre.

Problem

Possible Cause

Solution

 

 

 

No power to the

No power at the socket.

Check there is power at the socket.

appliance

There is a power cut.

Check there is not a power cut by checking the

 

 

 

household lights.

 

The fuse has blown.

Check the fuse has not blown.

 

Thermostat control is set at „0“.

Check the thermostat setting.

 

 

 

The temperature in the

The appliance is located in an unsuitable position.

Check the ambient temperature is within the

appliance is too high

 

appliances operating limits of 16 °C to 32 °C.

 

The thermostat control is set too low.

Check that the thermostat control knob is turned to

 

 

the correct setting relative to ambient conditions.

 

 

 

The temperature in the

The thermostat control is set too high.

Set the thermostat control knob to a warmer

appliance is too low

 

position.

 

 

 

Excessive frost and ice

The door has been left open.

Check the door has not been left open.

has built up

Something is obstructing the door.

Check nothing is preventing the door from closing.

 

 

The door gasket is dirty.

Check the door gasket is intact and clean.

 

 

 

The appliance is noisy.

The appliance is not level.

Check if the appliance stands stable (all four feet

 

 

should be on the floor).

Water under the salad

The drain hole is blocked.

Check the drain hole is not blocked (see

drawer.

 

'Maintenance and Cleaning').

 

 

 

If after the above checks your appliance still does not operate correctly, contact your local Electrolux Service Force Centre.

Please note that it will be necessary to provide proof of purchase for any in-guarantee service calls.

In-guarantee customers should ensure that the above checks have been made, as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Service and Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts please contact your local Electrolux Service Force Centre by telephoning:

0870 5 929929

Your call will be routed the Service Force Centre covering your post code area.

For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk

For service in the Republic of Ireland contact Electrolux

Long Mile Road Dublin 12

Telephone: 01 4090752.

Before calling out an engineer, please ensure you have read the details under the heading „Something Not Working?“.

When you contact the Service Centre you will need to give the following details:

1.Your name, address and post code

2.Your telephone number

3.Clear and concise details of the fault

4.The model and serial number of the appliance (found on the rating plate)

5.The purchase date

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Electrolux ER 1641 T manual Something Not Working, Service and Spare Parts, 0870 5