Something Not Working
If the appliance is not working correctly, please carry out the following checks before contacting Expert Appliance Care.
Problem
No power to the appliance
The temperature in the appliance is too high
The temperature in the appliance is too low
Excessive frost and ice has built up
The appliance is noisy.
Possible Cause
No power at the socket.
There is a power cut.
The fuse has blown. Thermostat control is set at „0“.
The appliance is located in an unsuitable position.
The thermostat control is set too low.
The thermostat control is set too high.
The door has been left open.
Something is obstructing the door.
The door gasket is dirty.
The appliance is not level.
Solution
Check there is power at the socket.
Check there is not a power cut by checking the household lights.
Check the fuse has not blown. Check the thermostat setting.
Check the ambient temperature is within the appliances operating limits of 12 °C to 32 °C.
Check that the thermostat control knob is turned to the correct setting relative to ambient conditions.
Set the thermostat control knob to a lower position.
Check the door has not been left open.
Check nothing is preventing the door from closing. Check the door gasket is intact and clean.
Check if the appliance stands stable (all four feet should be on the floor).
If after the above checks your appliance still does not operate correctly, contact Expert Appliance Care.
Please note that it will be necessary to provide proof of purchase for any
Service and Spare Parts
If you require further information regarding the appliance, the terms and conditions of the guarantee, or wish to call out engineer, please contact Expert Appliance Care by telephoning:
0870 9099100
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