Electrolux ERH 3620 X manual Something not Working, Symptom Solution

SOMETHING NOT WORKING

Important: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation a charge will be made, even if the appliance is under guarantee.

Before contacting your local Service Force Centre, check the following points:

Symptom	Solution
No power to the appliance	Check there is power at the socket.
	Check there is not a power cut by checking the
	household lights.
	Check the fuse has not blown.
The light does not come on	Ensure that the bulb is correctly fitted.
	Replace the bulb if it has blown.
	Check the door light switch is not jammed.
The temperature in the fridge or freezer section is	Check the thermostat control knob for the fridge or
too high	freezer is turned to the correct setting relative to
	ambient conditions.
	Check the ambient temperature is within the
	appliance’s operating limits, please refer to the
	installation section in this instruction book.
	Relocate the appliance if necessary.
The freezer door will not open	Has door just been opened? If so leave for a few
	minutes to allow the air pressure to equalise.
The compressor(s) runs continuously	Adjust the thermostat control knob to give correct
	temperature control. See “Setting the temperature”.
	Check that the doors are closed.
	Check that the fast freeze function is not in use.
	Large quantities of food have recently been placed in
	the cabinet and/or door is frequently opened.
	Check that air ventilation is not obstructed.
Excessive frost and ice has built up	Ensure the doors are not left open.
	Check that nothing is preventing the doors from
	closing.
	Is the door gasket intact and clean.
	Has advised periodic defrosting been carried out.
Noise	Refer to normal operating sounds.
Water under the salad bin	Check the drain hole is not blocked. (see
	Maintenance and Cleaning).

If, after the above checks, there is still a fault, call your local Service Force Centre.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Please note that proof of purchase is required for any in-guarantee service calls.

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