Malfunction Possible cause / Solution
The appliance fills
then empties immedi-
ately:
The end of the drain hose is too low.
• Refer to paragraph in "Water drainage" in chapter "Installation".
The appliance does
not empty and/or does
not spin:
An option or a programme that ends with the water still in the tub or a
that eliminates all the spinning phases has been selected.
• Select the draining or spinning programme.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
There is water on the
floor:
Too much detergent or unsuitable detergent (creates too much foam)
has been used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the inlet hose fittings. It
is not always easy to see this as the water runs down the hose; check
to see if it is damp.
• Check the water inlet hose connection.
The drain or inlet hose is damaged.
• Replace it with a new one.
The door will not
open:
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait until the door lock is released.
There is water in the drum.
• Select drain or spin programme to empty out the water.
The appliance vibrates
noisily:
The transit bolts and packing have not been removed.
• Check the correct installation of the appliance.
The appliance is not levelled correctly.
• Adjust the feet.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
Spinning starts late or
the appliance does not
spin:
The electronic unbalance detection device has cut in because the laun-
dry is not evenly distributed in the drum. The laundry is redistributed by
reverse rotation of the drum. This may happen several times before the
unbalance disappears and normal spinning can resume. If, after 10 mi-
nutes, the laundry is still not evenly distributed in the drum, the appli-
ance will not spin. In this case, redistribute the load manually and select
the spin programme.
• Load more laundry.
The load is too small.
• Add more items, redistribute the load manually and then select the
spinning programme.
No water is visible in
the drum:
Appliances based on modern technology operate very economically us-
ing very little water without affecting performance.
Unsatisfactory wash-
ing results
Too little detergent or unsuitable detergent has been used.
• Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to washing.
• Use commercial products to treat the stubborn stains.
The correct temperature was not selected.
• Check if you have selected the correct temperature.
Excessive laundry load.
• Reduce the laundry load.
26 electrolux