TROUBLESHOOTING
Problem
Machine not working
Machine has washed
load but will not spin.
Water in washbowl.
Will not fill with water
Water flowing out from
washbowl indefinitely
Machine goes out of
balance or vibrates
excessively when
spinning
Possible CausesDisplay Code
Power not switched on
No electricity supply
through the power point
Water taps not turned on
Out of balance switch off
Communication error.
Wiring is damaged.
Lid not fully closed
Out of balance
Lid not fully closed
Drain hose blocked
Water taps not turned on
Inlet hoses blocked
Drain hose too low
Machine not level
Levelling feet not adjusted
Clothes not evenly
distributed
Too much water for load
size
What to do
Switch on power point
Check power point with
another appliance
Turn on taps
Open lid, redistribute load
and close lid
Close lid
Call Service.
Open lid, redistribute load,
close lid
Close lid
Check drain hose for blockage
Turn taps on
Clean tap filters/washers
Raise drain hose or fit a
syphon break.
Refer to installation
instructions for correct
positioning of hose.
Make the machine level
Adjust feet to touch the floor
Redistribute clothes evenly
E20
For some problems you will get a message in the display screen accompanied by
‘Beeps’.
The message will be brief information about the problem and what you can do to
try and rectify it.
Before call for servicing if you notice the problem as guidance on the table
below. It will be helpful your solution with some temporary symptom. You
washing machine will comeback to work as normal before service people
coming or waiting any queueing from service provider.
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