Problems Causes
Wash is unsatisfactory : • the detergent is unsuit able for machine washing,
• there is too much washing in the drum,
• the wash cycle is unsuitable,
• there isn’t enough detergent.
The appliance vibrates,
is noisy :
• all packaging have not been removed from the appliance (see installa-
tion section),
• the appliance isn’t level and is unbalanced,
• the appliance is too close to the wall or furniture,
• washing is unevenly distributed in the drum,
• the load is too small.
The wash cycle is much
too long :
• the water inlet filters are dirty,
• the power or water supply has been cut off,
• the motor overheating detector has been activated,
• the water inlet temperature is lower than usual,
• the foam detection security system has been activated (too much de-
tergent) and the washing machine has begun draining the foam,
• the out of balance detector has been activated: an extra phase has
been added to distribute washing more evenly in the drum.
The washing machine
stops during a wash cy-
cle :
• the water or electricity supply is defective,
• a Rinse hold has been selected,
• the drum shutters are open.
The lid doesn’t open at
the end of the cycle :
•the “immediate opening”
1)
light is not lit,
• the temperature inside the drum is too high,
•the lid unlocks 1 - 2 minutes after the end of the cycle
1)
.
The E40 error code ap-
pears in the display
2)
and the “Start/Pause”
pushbutton flashes red
3)
:
• the lid is not closed properly.
The E20 error code ap-
pears in the display
2)
and
the “Start/Pause” push-
button flashes red
3)
:
• the drainage filter is obstructed,
• the drain hose is blocked or bent,
• the drain hose is fixed to high (see "Installation" section),
• the drainage pump is blocked,
• the standpipes blocked.
The E10 error code ap-
pears in the display
2)
and the “Start/Pause”
pushbutton flashes
red
3)
:
• the water tap is closed,
• the water supply has been cut off.
•a red tab appears on the water inlet hose
1)
.
The EF0 error code ap-
pears in the display
2)
and the “Start/Pause”
pushbutton flashes
red
3)
:
• the drainage filter is obstructed,
• the anti-flooding security system has been activated, please proceed
as follows :
- close the water inlet tap,
- empty the appliance for 2 minutes before unplugging,
- call the after-sales service.
Softener runs directly in-
to the drum when filling
the dispenser box:
• you have gone past the MAX indicator.
1) Depending on model.
2) On some models, the auditable signals can sound
3) After solving any problems, press "Start/Pause" pushbutton to restart the interrupted programme.
electrolux 9