Before You Call (continued)
PROBLEM
CAUSE
CORRECTION
WATER DISPENSER
Dispenser will not | • Household water line valve is | • Open household water line valve. See PROBLEM |
dispense water. | not open. | section ICE MAKER IS NOT MAKING ANY ICE. |
| • Freezer door is not closed. | • Ensure that freezer door is closed. |
| • Ice & water filter cartridge is | • Replace filter cartridge. |
| clogged. |
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Water has an odd taste | • Water has been in the tank for | • Draw and discard 10 – 12 glasses of water to freshen |
and/or odor. | a period of time. | the supply and completely rinse out the tank. |
| • Unit not properly connected to | • Connect unit to cold water line that supplies water to |
| cold water line. | the kitchen faucet. |
| • Tubing used in the household | • For best results, use copper tubing for water |
| water supply and installation | connections. |
| may affect water taste and |
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| odor. |
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| • Water has a high mineral | • Contact water treatment plant for help. |
| content. |
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Water pressure is | • | • Have someone turn up the |
extremely low. | are too low (well systems | on the water pump system (well systems only). |
| only). | • It is normal for a reverse osmosis system to be below |
| • Reverse osmosis system is in | 20 psi during the regenerative phase. |
| regenerative phase. |
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ODORS IN REFRIGERATOR
Interior is dirty. | • | Interior needs to be cleaned. | • | See Care & Cleaning Chart in Care and Cleaning |
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| • | section. |
| Food with strong odors is in | Cover food tightly. | ||
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| refrigerator. |
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OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not close. | • Door was closed too hard, | • Close both doors gently. |
| causing other door to open |
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| slightly. |
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| • Refrigerator is not level. It | • Ensure floor is level and solid, and can adequately |
| rocks on the floor when moved | support the refrigerator. Contact a carpenter to correct |
| slightly. | a sagging or sloping floor. |
| • Refrigerator is touching a wall | • Ensure floor is level and solid, and can adequately |
| or cabinet. | support the refrigerator. Contact a carpenter to correct |
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| a sagging or sloping floor. |
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Drawers are difficult to | • Food is touching shelf on top | • Keep less food in drawer. |
move. | of drawer. |
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| • Track that drawers slide on is | • Clean drawer, rollers, and track. See Care & Cleaning |
| dirty. | Chart in Care and Cleaning section. |
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LIGHT BULB IS NOT ON
Light bulb is not on. | • Light bulb is burned out. | • See Replacing Light Bulbs in Care and Cleaning |
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| section. |
| • Light switch is stuck. | • Light switch is located on side of refrigerator and |
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| freezer liners. |
| • No electric current is reaching | • See PROBLEM section RUNNING OF |
| refrigerator. | REFRIGERATOR. |
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