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If your Refrigerator is not working correctly,bef orecontacting the John Lewis extended warranty administrator s, check the
following point.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a
charge will be made even if the appliance is under guarantee.
Sympton Solution
"" is displayed in the temperature display. DAn error has occurred in measuring the temperature. (The cooling
system will continue to keep food products cold, but temperature
adjustment will not be possible.) Contact the John Lewis extended
warranty administrators, see service and spare parts page 18.
It is too warm inside the refrigerator. DSet a lower temperature.
DPut food products in the right place inside the refrigerator.See the
chapter "Temperatureinside the refrigerator".
DDistribute the food products to allow cold air to circulate around
them.
DMake sure that the door is completely closed and that the insulating
strip is complete and clean.
It is too cold inside the refrigerator. DSeta warmer temperature .
Water comes out on thef loor. DCheck that the drain hose at the back of the fridge above the drain
bowl is in position. See the chapter "Before using the fridge the first
time".
The compressor operates continuous ly. DSet a warmer temperature.
DMake sure that the door is completely closed and that the insulating
strip is complete and clean.
The fridge does notoperate at all. Cooling
or interior light does not operate. No
indicator lamps light.
DPower does not reach the fridge. (Tryconnecting another electrical
device to the power outlet.)
DThe fridge or power socket is not switched on.
DThe fuse has blown.
DThe power plug is not properly inserted into the socket.
Sound level in fridge is too high. DThe refrigerating system will always produce some sounds.
A pulsing sound; A ticking sound and The sound level.
A pulsing sound is heard when coolant is pumped inside the cooling
pipes.
A ticking sound from the thermostat can be heard when the compressor
switches on and off.
The sound level varies depending on the operation of the fridge.
If you feel the sound level is incorrect:
DMakesurethepipesatthebackof thefridge nottoucheachother.
Carefully bend them if they do.
DIf the cushion spacers (between the fridge wall and pipes) come
loose, put them back in place again.
DCarefully follow the instructions in the chapter "Installing the fridge".
I f af ter a bove ch ecksthere is still a f ault ccontact t he John L ewis extended wa r r a nty a dministr a t or s, see p a g e 18 f or deta ils.
In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is
not a mechanical or electrical breakdown.
Please note that proof of purchase is required for in-guarantee service calls.
Something Not Working