Prestige 100WH Internet Access Router
Chapter 11
Troubleshooting
This chapter covers ways of dealing with potential problems you may run into when using your Prestige. After each problem description, some instructions are provided to help you to diagnose and to solve the problem.
11.1 Problems Starting Up the Prestige
Table 11-1. Troubleshooting the Start-Up of your Prestige
Troubleshooting
Corrective Action
None of the LEDs are on when | Check the power cord and the power supply and make sure it | |
you power on the Prestige | is properly connected to your Prestige. | |
| If the error persists you may have a hardware problem. In this | |
| case you should contact technical support. | |
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You cannot access the Prestige | 1.Check to see if the Prestige is connected to your | |
via the console port. | computer’s serial port. |
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| 2. Check to see if the | VT100 terminal emulation |
| communications |
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| program is configured | 9600 Baud rate. |
| correctly. The | |
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| |
| communications |
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| |
| software should be | No parity, 8 Data bits, 1 Stop bit. |
| configured as follows: |
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Chapter 11 Troubleshooting |
