Reference

Troubleshooting (DVD)

Problem

Explanation/Solution

 

 

icon appears on the

You cannot use the operation or function due to one of the following reasons:

(1) Your DVD disc does not support the feature (for example, angles)

screen.

(2) You've requested a title, chapter, or scan time that is out of the correct range.

 

 

 

Play mode settings

 

are different from the

The disc does not support all the selected functions.

settings configured

In this case, some settings you configure on the Setting menu may not work properly.

with the Setting menu.

 

 

 

Cannot change the

Aspect ratio is fixed on DVD disc.

aspect ratio.

 

 

 

No audio output.

Check whether you selected the correct digital output options in the Audio Output Options

menu.

 

 

 

No video or audio

Did you move your DVD Recorder & VCR suddenly from a cold place to a warm place?

output.

In this case, do not connect the plug to the power outlet and wait for two hours.

The disc tray is ejected

Then insert the disc and try to play back again. It will work properly when condensation has

after 2 to 5 seconds.

evaporated.

 

 

Angle operation

Angle operation is available only when the disc contains images captured at different

does not work during

angles.

playback of a DVD disc.

 

 

 

The disc revolves, but

• Check whether there is damage or foreign materials on your disc.

• Some discs with bad manufacturing quality may not be played back.

no image or bad quality

• If the scene changes from dark to bright suddenly, the screen may jitter temporarily, but it

images are output.

is not defective.

 

 

 

Desired sound language

Sound languages and subtitle languages are disc-specific.

and subtitle language

Only the sound and subtitle languages contained on a DVD disc are available and

are not played.

displayed on the disc menu.

 

 

No progressive output.

• Check whether PS is displayed on front panel.

• Make sure to change the component video output using the Progressive button when the

 

disc is stopped.

 

 

 

• Point the remote control at the remote control sensor on your DVD Recorder & VCR.

The remote control

Operate within distance. (15ft)

doesn't work.

Remove obstacles between your DVD Recorder & VCR and remote control.

 

• Check whether the batteries are depleted.

 

 

 

• Read the table of contents and then find and read the sections describing your problem,

Other problems

and follow the directions given.

• Turn the unit off and on.

 

 

• If your problem still persists, contact your nearest Samsung service center.

 

 

 

• Check that the Video output is HDMI enabled.

No HDMI output.

• Check the connection between the TV and the HDMI jack of the DVD Recorder &VCR.

 

• See if your TV supports this 480p/720p/1080i DVD Recorder &VCR.

 

 

Abnormal HDMI output

• If snow noise appears on the screen,it means that the TV does not support HDCP

screen.

(High-bandwidth Digital Content Protection).

 

 

 

• Check if your TV system is setup correctly.

HDMI output Jitter

• Screen Jitter may occur when the frame rate is converted from 50Hz to 60Hz for

720p/1080i HDMI (High Definition Multimedia Interface)Output.

 

 

• Please refer to the user ’s manual of your TV.

 

 

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Samsung DVD-VR355 instruction manual Troubleshooting DVD