Problems and Solutions (Display error Message)

Before contacting a Samsung authorized service center, perform the following simple checks.

Problem

Explanation / Solution

 

 

You cannot record a copy protected movie.

• You can’t record the video since it is protected by copyright.

 

 

You cannot record. This disc is protected.

 

 

 

This disc cannot be formatted

 

(the disc is protected).

 

 

 

This disc cannot be renamed

• The disc you are using is protected. To record on this disc or use

(the disc is protected).

this function, cancel the disc protection function. Refer to page 80.

 

This disc cannot be finalized

 

(the disc is protected).

 

 

 

This [Menu] is not available

 

(the disc is protected).

 

 

 

The disc cannot be played,

• The disc does not match the regional code for your area and

Please check the regional code of the disc.

cannot be played on this device.

 

 

This disc cannot be formatted.

 

Please check the disc.

 

 

 

You could not format the disc because of error

 

detection.

• Make sure there are no scratches or dirt on the disc.

 

You could not finalize the disc because of

 

error detection.

 

 

 

You could not unfinalize the disc because of

 

error detection.

 

 

 

The disc cannot be played,

• The disc is PAL format and cannot be played on this unit.

Please check the TV system.

 

 

 

The disc can be neither played nor recorded.

 

 

• Make sure there are no scratches or dirt on the disc.

The disc cannot be played, Please check the

 

disc.

 

 

 

If the disc has invalid information,

• You can’t use the disc because it contains errors from previous

no more titles can be recorded.

recordings.

Please format the disc beforehand.

Use the disc after formatting.

 

 

Reference

English - 86

Page 86
Image 86
Samsung DVD-VR355 instruction manual Problems and Solutions Display error Message