ZyXEL Communications 100WH Problems With the Modem, Problems with the LAN Interface, Symptoms

Models: 100WH

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11.2 Problems With the Modem

Prestige 100WH Internet Access Router

11.2 Problems With the Modem

Table 11-2.

Troubleshooting a WAN Port Connection

 

 

 

Symptoms

 

Corrective Action

 

 

No modem/TA lights are on while
Check if the modem/TA is properly connected to the wall
placing a call

 

jack.

 

 

 

11.3 Problems with the LAN Interface

Table 11-3.

Troubleshooting the LAN Interface

 

 

 

Symptoms

 

Corrective Action

 

 

Can’t ping a station on the LAN

Check if the LAN LED on the front panel of your Prestige is

 

 

on. If it is off, then check the cable connecting your Prestige

 

 

to that station.

 

 

 

 

 

Verify that the IP address and the subnet mask in Menu 3.2

 

 

are valid for that LAN.

 

 

 

11-2Chapter 11 Troubleshooting

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ZyXEL Communications Problems With the Modem, Problems with the LAN Interface, Prestige 100WH Internet Access Router