Promise Technology NS4300N manual Troubleshooting, Responding to an Audible Alarm

Chapter 8: Troubleshooting

•Responding to an Audible Alarm (page 111)

•Checking the System Status LED (page 112)

•Checking Disk Status LEDs (page 112)

•Replacing a Failed Disk Drive (page 113)

•Checking RAID Volume Status in PASM (page 113)

•Checking File System Status in PASM (page 115)

•Checking the Event Log in PASM (page 116)

•Checking Enclosure Status in PASM (page 120)

•Resolving Connections with SmartSYNC (page 121)

•Solving Network Connection Problems (page 123)

•Restoring the Default Password (page 124)

•Resolving a Windows Firewall Issue (page 125)

This chapter deals problems you might encounter with your SmartStor and how to resolve them. Also see “Frequently Asked Questions” on page 127.

Responding to an Audible Alarm

The SmartStor has two beep patterns

•Single beep, not repeated – The SmartStor is online

•Two beeps, continuously repeated – The SmartStor reports a problem

When you boot or reboot the SmartStor, and the buzzer is enabled, the buzzer sounds one time to indicate that the SmartStor is online.

If you hear the two-beep pattern, check the following items:

•System Status LED (see below)

•Drive Status LED (see page 112)

•RAID Volume status in PASM (see page 113)

•File System status in PASM (see page 115)

•Enclosure status in PASM (see page 120)

•Event Log in PASM (see page 116)

•Your email inbox (see page 124)

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