Promise Technology NS4300N manual Disk Drives, RAID Volumes

Models: NS4300N

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Chapter 8: Troubleshooting

 

 

 

 

 

 

 

 

 

 

Reported Event

Corrective Action

 

 

 

 

 

 

System was shut down

The SmartStor shut down incorrectly the last time.

 

 

abnormally.

See “Shutting Down the SmartStor” on page 98.

 

 

 

 

 

 

CPU temperature is

Allow the SmartStor to cool for several minutes. Then

 

 

higher than 50°C/122°F.

restart the SmartStor and check system temperature

 

 

System will shut down.

and fan operation. See page 120.

 

 

 

Be sure there is adequate air circulation around the

 

 

System temperature is

 

 

higher than 50°C/122°F.

SmartStor.

 

 

System will shut down.

 

 

 

 

 

 

 

System fan speed is lower

Replace the fan. See page 148.

 

 

than 1500 RPM. Check

 

 

 

the system before

 

 

 

continuing.

 

 

 

 

 

 

 

AC Power failure. System

Restore the AC power. Then restart the SmartStor.

 

 

will shut down.

See “Connecting the Power” on page 8.

 

 

 

 

 

 

Disk Drives

 

 

 

 

 

 

 

Task X timeout on disk Y

A LBA error. Check the disk drives. See page 112.

 

 

at LBA [address]

Check the RAID Volume. See page 113. Replace the

 

 

 

disk drive or rebuild the RAID Volume as needed.

 

 

Task X disk error on disk

 

 

 

 

 

Y at LBA [address] with

 

 

 

status Z

 

 

 

 

 

 

 

S.M.A.R.T threshold

Check the disk drives. See page 112. Replace the

 

 

exceeded on disk X

failed drive. See page 113.

 

 

 

 

 

 

BSL update on disk X at

Bad sector on a disk drive. Check the disk drives.

 

 

LBA [address]

See page 112. Replace the disk drive if it continues

 

 

 

to receive BSL updates.

 

 

 

 

 

 

BSL log disk X at LBA

Check the disk drives. See page 112.

 

 

[address] cleared

 

 

 

 

 

 

 

Delete Spare Disk

Delete a spare drive. Normal.

 

 

 

 

 

 

RAID Volumes

 

 

 

 

 

 

 

Create [RAID name,

Create a RAID Volume. Normal.

 

 

RAID level and X number

 

 

 

of disk drives]

 

 

 

 

 

 

 

Delete RAID X

Delete a RAID Volume. Normal.

 

 

 

 

 

 

Migration or Rebuilding

RAID Volume Migration or Rebuild has started.

 

 

on array X started.

Normal.

 

 

 

 

 

 

Migration or Rebuilding

Progress report on RAID Volume Migration or

 

 

on array X at Y%.

Rebuild. Normal.

 

 

 

 

 

 

 

 

 

119

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Promise Technology NS4300N manual Disk Drives, RAID Volumes

NS4300N specifications

Promise Technology NS4300N is a cutting-edge NAS (Network Attached Storage) solution designed for small to medium-sized businesses looking for an efficient, reliable, and versatile storage system. This device is built to cater to the evolving needs of modern data storage while ensuring user-friendly management and robust performance.

One of the standout features of the NS4300N is its support for up to four hard drives, allowing for substantial data storage capacity. With the ability to configure these drives in various RAID levels, including RAID 0, 1, 5, 6, and JBOD, users can optimize performance or redundancy based on their requirements. This flexibility makes the NS4300N ideal for those needing a balance between speed and data protection.

Equipped with a powerful processor and ample RAM, the NS4300N ensures seamless multitasking and quick file access. The device supports high-speed connectivity with dual Gigabit Ethernet ports, enabling link aggregation for increased bandwidth and redundancy. This means faster data transfer rates and minimal downtime, which is crucial for businesses relying on constant access to their data.

The NS4300N employs advanced storage technologies, including hot-swappable drive bays. This allows users to replace failing drives without powering down the unit, ensuring continuous service and reducing disruption. Additionally, the built-in cooling technology helps maintain optimal operating temperatures, prolonging the life of the hardware.

Another significant aspect of the NS4300N is its comprehensive support for various file-sharing protocols, such as SMB/CIFS, AFP, and NFS. This compatibility facilitates seamless integration into diverse operating environments, ensuring that users across different platforms can easily access their files.

The user interface of the NS4300N is designed for simplicity and ease of use, with a web-based management system that provides real-time monitoring and configuration options. This intuitive interface empowers users to manage their data efficiently and supports features like user access controls, backup settings, and system alerts.

Furthermore, Promise Technology integrates robust security measures, including AES 256-bit encryption, ensuring that sensitive business data remains protected from unauthorized access. The device also supports cloud synchronization, enabling users to back up essential data to the cloud, enhancing safety and accessibility.

Overall, the Promise Technology NS4300N is an exceptional NAS solution that combines powerful performance, user-friendly management, and advanced security features. Whether for data storage, backup, or file sharing, it stands out as a reliable asset for any business looking to streamline its data management processes.