Promise Technology NS4300N manual Connection Problems After Restart

SmartStor NS4300N Product Manual

Connection Problems After Restart

If your SmartStor’s network settings were set to Obtain an IP address automatically, your DHCP server might assign a different IP address to the SmartStor when you restart the SmartStor after is was shutdown for repairs.

This condition does not apply if you assigned your SmartStor’s IP address manually.

If you experience network drive or printer connection failures, check the SmartStor’s current IP address. See “Finding the SmartStor’s IP Address” on page 21. If the SmartStor’s IP address has changed, your previous network drives and printer connections will no longer work.

Here are two possible solutions:

•You may be able to reset the SmartStor’s IP address manually. See “Changing the SmartStor’s Network Settings” on page 53 or “Making Network Settings” on page 85.

Note that changing the SmartStor’s IP address may cause an IP address conflict on your network. Check with your Network Administrator before taking this action.

•If you cannot restore the previous IP address, you must create new network drives and printer connections. See “Chapter 3: Connecting to the SmartStor” on page 25.

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