Dell E06S Series, E06S001 Troubleshooting an Optical Drive

Troubleshooting Your System 185
11 Close the system. See "Closing the System" on page90.
12 Turn on the system and attached peripherals and check if the SD card is
functioning.
If the problem is not resolved,
see "Getting Help" on page203.
Troubleshooting an Optical Drive
CAUTION: Many repairs may only be done by a certified service technician.
Youshould only perform troubleshooting and simple repairs as authorized in
yourproduct documentation, or as directed by the online or telephone service
andsupport team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
withthe product.
1 If applicable, remove the bezel. See "Removing the Front Bezel" on
page87.
2 Try using a different CD or DVD.
3 Enter the System Setup program and ensure that the integrated SATA
controller and the drive's SATA port are enabled. See "Using the System
Setup Program and UEFI Boot Manager" on page63.
4 Run the appropriate online diagnostic test. See "Using Online Diagnostics"
on page193.
5 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
6 Open the system. See "Opening the System" on page 89.
7 Ensure that the interface cable is securely connected to the optical drive
and to the system board. See "Optical Drive" on page113.
8 Ensure that a power cable is properly connected to the drive.
9 Close the system. See "Closing the System" on page90.
10 Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
If the problem is not resolved,
see "Getting Help" on page203.
book.book Page 185 Wednesday, January 20, 2010 10:20 AM