Dell PowerEdge R910
January
Contents
Using the System Password Using the Setup Password Contents
Processor Settings Screen
Entering the Uefi Boot Manager
Uefi Boot Settings Screen
Embedded System Management
Entering the iDRAC Configuration Utility
Removing the Front Bezel Installing the Front Bezel
General Memory Module Installation
112
Installing a Hard Drive Into a Drive Carrier 113
109
110
142
Installing the Integrated Storage
Installing the RAID Battery 147
139
Replacing the System Battery 157
159
168
194
System Diagnostics Testing Options 194 Contents
180
187
197
198
203
Accessing System Features During Startup
Front-Panel Features and Indicators
Operating systems documentation
USB connectors
System error messages
LCD panel displays an error
Hard drives Up to sixteen 2.5-inch, external
LCD Panel Features
Home Screen
LCD Panel Features Buttons Description Left
Setup Menu
View Menu
Condition
Hard-Drive Indicator Patterns
Hard-drive status indicator green
Amber
Or a 10 Gb I/O riser
Back-Panel Features and Indicators
Rebuild aborted
Seconds, and off six seconds
Slot 5 PCIe x4 Gen1 half-length, full
Slot 6 PCIe x8 Gen2 half-length, full
Cable management arm
Guidelines for Connecting External Devices
NIC Indicator Codes
Video connector
Power Indicator Codes
Viewing Status Messages
LCD Status Messages
Removing LCD Status Messages
Temp out
Battery
Check Battery
E1119 Chipset #
Fault. Power
Power
Check BP Power cable E1222
E122C CPU Power
Reseat riser DIMMs E1243
# power
E1233 IO Riser
Reseat IO Riser E1234 Memory Riser
Lost. Check
CPU or Bios
E1313 Fan
Redundancy
Check error
Error. Power
Power cycle
On error
E1629 Power
Power. Check PSU cables
E1624 Lost power
E1626 Power Supply
Draw exceeded
E1631 System power
E1632 PowerSafe
Error on Bus
E1715 Fatal I/O
Error. Review
E1712 PCI system
E1714 Unknown
E1717
Fault. Review
E1716 Chipset Ierr
Bus ## Dev ##
E1813 Internal Dual
E1812 Hard drive ##
Removed
Check drive
E1A15 SAS cable B
Configuratio
Configured
But unusable Check DIMMs E2013 Bios unable
E2014
E2017 Timer refresh
Timer error
E2019 Parity error. Parity error
On failure
E201A SuperIO
E201B Keyboard
E201C
Disabled on
Configur
On error Contact Support E2026 Memory
Error on Dimm
OFF on Dimm
E2112 Memory spared
On Card
E2113 Mem mirror
Fans W1228
W1627 Power
W1101
Fans W1102 Mem Voltage
Alert! iDRAC6 not
W1630 Power supply
Rebooting
System Messages
May exceed PSU
Power required
Disabled! Memory
Configuration
Fatal error
Alert! Power
System boot
Memory disabled
CPU set to
Bios Update
Nvramclr jumper is installed on system board
Attempt Failed
Please ensure
Current boot mode
Bootable media is
Is set to Uefi
Invalid
Please run Setup
Accessible USB
Disabled. If
Buffer
Disabled SMI
Disabled Memory
Channel training
Invalid Dimm
Disabled No
Disabled No installed. Dimm detected
Memory detected
Lockstep Pair
Dimm mismatch
Dimm population
Violation
Dimm y
Memory address
Timeout Memory
DellMemBIST
Riser x Dimm
Memory odd/even
Initialization
Size may be
Reduced
To install
No boot device
No timer tick
Interrupt PCI Bios failed
Link Width is
Error Expected
Read fault Requested sector not found
PCIe Training
Seek operation
Seek error
Sata port
Device auto
Time-of-day not
Setup program
Timer chip
Will now reset
Image. System
System Services
Protected mode
Unable to launch
Loaded for Processor n
Installed
Code update
Panel is not
Recommended
Configuration is
Write fault Write fault on selected drive
Not optimal.
Diagnostics Messages
Alert Messages
Other Information You May Need
About Your System
About Your System
Choosing the System Boot Mode
Using the System Setup Program and Uefi Boot Manager
System if any changes were made
Entering the System Setup Program
Responding to Error Messages
Using the System Setup Program Navigation Keys
System Setup Options
Memory Settings Screen on
Main Screen
Fans, and memory modules with preconfigured or
Option Description Sata Settings
Boot Settings
Power Management
Memory Settings Screen
Processor Settings Screen
Boot Settings Screen
Sata Settings Screen
Integrated Devices Screen
PCI IRQ Assignments Screen
Serial Communication Screen
Embedded Server Management Screen
Power Management Screen
79 for more information
Setup Password
System Security Screen
Verification
When set to Yes, all TPM contents are cleared
If On without Pre-boot Measurements, the system
Pre-boot measurements
TPM Clear No default
Exit Screen
Entering the Uefi Boot Manager
Uefi Boot Manager Screen
Using the Uefi Boot Manager Navigation Keys
System Utilities Screen
Uefi Boot Settings Screen
Using the System Password
System and Setup Password Features
Using the System Setup Program and Uefi Boot Manager
Using the Setup Password
Embedded System Management
Entering the iDRAC Configuration Utility
IDRAC Configuration Utility
Using the System Setup Program and Uefi Boot Manager
Installing System Components
Recommended Tools
Inside the System
Integrated storage controller card
Front bezel
Installing the Front Bezel
Front Bezel Optional
Removing the Front Bezel
Removing the System Identification Panel
System Identification Panel
Installing the System Identification Panel
Opening and Closing the System
Opening the System
Cover
Closing the System
System Memory
Memory Risers Installing System Components
General Memory Module Installation Guidelines
CPU
Memory Configurations Dual Processor
Power optimized Not installed Performance Optimized 128
Memory Configurations Four Processors
Installing System Components
Installing System Components
Installing System Components
Removing a Memory-Riser Blank
Removing a Memory Riser
Installing a Memory-Riser Blank
Release button Card guide Memory-riser connector
Installing a Memory Riser
Installing Memory Modules
103
Installing and Removing a Memory Module Memory module
Removing Memory Modules
Removing the Memory-Riser Guide
Hard Drives
Installing the Memory-Riser Guide
Removing a Hard-Drive Blank
Installing a Hard-Drive Blank
Removing a Hard Drive
12. Removing and Installing a Hard Drive Release button
Installing a Hard Drive
111
SAS/SATA screw hole Hard drive
Removing a Hard Drive From a Hard-Drive Carrier
Installing a Hard Drive Into a Drive Carrier
Optical Drive
Removing an Optical Drive
114
Installing an Optical Drive
Removing a Cooling Fan
Cooling Fans
Cooling fan assembly
Installing a Cooling Fan
Removing the Cooling Fan Assembly
Release tabs Installing System Components
17. Removing and Installing the Fan Assembly Handles
Internal USB Memory Key
Installing the Cooling Fan Assembly
121
122
Integrated NIC Hardware Key
Expansion Cards and Expansion-Card Riser
Expansion Card Installation Guidelines
PCIe Riser Allowed
7, 8 10, 2, 3, 4 Gb NICs 7, 8, 9
Gb NICs 8, 9, 10
Installing an Expansion Card
127
Removing an Expansion Card
Installing an Expansion-Card Riser
130
131
Expansion-card riser connector
Removing an Expansion-Card Riser
Removing the I/O Card
Card
24. Removing and Installing the I/O Card
Installing the I/O Card
IDRAC6 Enterprise Card Optional
Installing an iDRAC6 Enterprise Card
137
Removing an iDRAC6 Enterprise Card
Removing a VFlash Media Card
Installing a VFlash Media Card
VFlash Media Optional
Internal Dual SD Module Optional
SD module cable Dual SD module
Installing the Internal Dual SD Module
Installing an Internal SD Card
Internal SD Card Optional
Removing an Internal SD Card
Removing the Integrated Storage Controller Card
Integrated Storage Controller Card
Clip
Installing the Integrated Storage Controller Card
Removing a RAID Battery
RAID Battery
RAID battery
Installing the RAID Battery
Removing a Processor
Processors
149
29. Installing and Removing the Heat Sink Release levers
151
Installing a Processor
Pin 1 indicators Processor Notch in processor ZIF socket
Socket-release lever
153
Power Supply Redundancy Modes With a 10 Gb I/O Card
Power Supplies
Power Supply Redundancy Modes With a 1 GbE I/O Card
Removing a Power Supply
Cable retention bracket
Installing a Power Supply
Replacing the System Battery
System Battery
Removing the Power Supply Blank
Installing the Power Supply Blank
33. Replacing the System Battery
Removing the SAS Backplane
SAS Backplane
160
Power Distribution Board
Installing the SAS Backplane
Removing the Power Distribution Board
Tabs Securing slots
35. Power Distribution Board
Control Panel Assembly
Replacing the Power Distribution Board
Removing the Control Panel Display Module
Installing the Control Panel Display Module
Control panel board USB cable Control panel cable
Display module Installing System Components
Removing the Control Panel Board
Installing the Control Panel Board
Removing the System Board
System Board
Thumbscrew Installing System Components
Unpack the new system board
Installing the System Board
171
172
Troubleshooting Your System
Troubleshooting External Connections
Troubleshooting a USB Device
Troubleshooting the Video Subsystem
Troubleshooting a NIC
Troubleshooting a Serial I/O Device
Troubleshooting a Wet System
Troubleshooting a Damaged System
Troubleshooting the System Battery
Troubleshooting Power Supplies
Troubleshooting a Fan
Troubleshooting System Cooling Problems
Troubleshooting System Memory
Troubleshooting Your System
Troubleshooting an Internal USB Key
Troubleshooting an Internal SD Card
Troubleshooting an Optical Drive
Troubleshooting a Hard Drive
Troubleshooting a Tape Backup Unit
Troubleshooting a Storage Controller
Troubleshooting Your System
Troubleshooting Expansion Cards
Troubleshooting the Processors
191
192
Using Online Diagnostics
Embedded System Diagnostics Features
Running the System Diagnostics
When to Use the Embedded System Diagnostics
Running the Embedded System Diagnostics
System Diagnostics Testing Options
Using the Custom Test Options
Selecting Devices for Testing
Selecting Diagnostics Options
Viewing Information and Results
System Board Jumper
System Board Jumper Settings Description
Default The password feature is enabled pins
Boot pins
System Board Connectors
System Board Connectors
Sata a connector
System Board Jumpers and Connectors Description
Control panel interface connector
Control panel USB interface connector
SAS Backplane Board Connectors
SAS connector
Disabling a Forgotten Password
Hard-drive connectors
Hard-drive connectors Power connector SAS connectors
Jumpers and Connectors
Getting Help
Contacting Dell
204
Index
Using Dell PowerEdge Diagnostics
206
Post
Power supply, 156 system battery
Serial communications options
System Utilities screen, 78 Uefi Boot Settings screen
210