180, 187, 194 | Dell E06S Series, E06S001 guide

Troubleshooting a Wet System	176
Troubleshooting a Damaged System	177
Troubleshooting the System Battery	178
Troubleshooting Power Supplies	179
Troubleshooting System Cooling Problems	180
Troubleshooting a Fan	180
Troubleshooting System Memory	181
Troubleshooting an Internal USB Key	183
Troubleshooting an Internal SD Card	184
Troubleshooting an Optical Drive	185
Troubleshooting a Tape Backup Unit	186
Troubleshooting a Hard Drive	186
Troubleshooting a Storage Controller	187
Troubleshooting Expansion Cards	189
Troubleshooting the Processors	190

5 Running the System Diagnostics . . . . . . 193

Using Online Diagnostics . . . . . . . . . . . . . . . . 193

Embedded System Diagnostics Features . . . . . . . . 193

When to Use the Embedded System Diagnostics . . . . 194

Running the Embedded System Diagnostics	194
System Diagnostics Testing Options	194

Contents

9

Image 9

Dell E06S Series, E06S001 owner manual 180, 187, System Diagnostics Testing Options 194 Contents

Contents

Dell PowerEdge R910 January Contents Entering the Uefi Boot Manager Processor Settings ScreenUefi Boot Settings Screen Using the System Password Using the Setup Password Contents Removing the Front Bezel Installing the Front Bezel Entering the iDRAC Configuration UtilityGeneral Memory Module Installation Embedded System Management 109 Installing a Hard Drive Into a Drive Carrier 113110 112 Installing the RAID Battery 147 Installing the Integrated Storage139 142 Replacing the System Battery 157 159168 180 System Diagnostics Testing Options 194 Contents187 194 197 198203 Accessing System Features During Startup Front-Panel Features and Indicators System error messages USB connectorsLCD panel displays an error Operating systems documentation Hard drives Up to sixteen 2.5-inch, external LCD Panel Features Home Screen LCD Panel Features Buttons Description Left Setup Menu View Menu Hard-drive status indicator green Hard-Drive Indicator PatternsAmber Condition Rebuild aborted Back-Panel Features and IndicatorsSeconds, and off six seconds Or a 10 Gb I/O riser Slot 5 PCIe x4 Gen1 half-length, full Slot 6 PCIe x8 Gen2 half-length, fullCable management arm Guidelines for Connecting External Devices NIC Indicator CodesVideo connector Power Indicator Codes Viewing Status Messages LCD Status Messages Removing LCD Status Messages Check Battery BatteryE1119 Chipset # Temp out Check BP Power cable E1222 PowerE122C CPU Power Fault. Power E1233 IO Riser # powerReseat IO Riser E1234 Memory Riser Reseat riser DIMMs E1243 E1313 Fan CPU or BiosRedundancy Lost. Check Power cycle Error. PowerOn error Check error E1624 Lost power Power. Check PSU cablesE1626 Power Supply E1629 Power E1632 PowerSafe E1631 System powerError on Bus Draw exceeded E1712 PCI system Error. ReviewE1714 Unknown E1715 Fatal I/O E1716 Chipset Ierr Fault. ReviewBus ## Dev ## E1717 Removed E1812 Hard drive ##Check drive E1813 Internal Dual Configured ConfiguratioBut unusable Check DIMMs E2013 Bios unable E1A15 SAS cable B Timer error E2017 Timer refreshE2019 Parity error. Parity error E2014 E201B Keyboard E201A SuperIOE201C On failure On error Contact Support E2026 Memory ConfigurError on Dimm Disabled on On Card E2112 Memory sparedE2113 Mem mirror OFF on Dimm W1101 W1627 PowerFans W1102 Mem Voltage Fans W1228 Rebooting W1630 Power supplySystem Messages Alert! iDRAC6 not Disabled! Memory Power requiredConfiguration May exceed PSU System boot Alert! PowerMemory disabled Fatal error Nvramclr jumper is installed on system board Bios UpdateAttempt Failed CPU set to Bootable media is Current boot modeIs set to Uefi Please ensure Accessible USB Please run SetupDisabled. If Invalid Disabled Memory Disabled SMIChannel training Buffer Disabled No installed. Dimm detected Disabled NoMemory detected Invalid Dimm Lockstep Pair Dimm mismatch Dimm population ViolationDimm y DellMemBIST Timeout MemoryRiser x Dimm Memory address Size may be InitializationReduced Memory odd/even No timer tick No boot deviceInterrupt PCI Bios failed To install Read fault Requested sector not found Error ExpectedPCIe Training Link Width is Sata port Seek errorDevice auto Seek operation Timer chip Setup programWill now reset Time-of-day not Protected mode System ServicesUnable to launch Image. System Code update InstalledPanel is not Loaded for Processor n Write fault Write fault on selected drive Configuration isNot optimal. Recommended Diagnostics Messages Alert MessagesOther Information You May Need About Your System About Your System Choosing the System Boot Mode Using the System Setup Program and Uefi Boot Manager Responding to Error Messages Entering the System Setup ProgramUsing the System Setup Program Navigation Keys System if any changes were made System Setup Options Memory Settings Screen onMain Screen Boot Settings Option Description Sata SettingsPower Management Fans, and memory modules with preconfigured or Memory Settings Screen Processor Settings Screen Boot Settings Screen Sata Settings Screen Integrated Devices Screen PCI IRQ Assignments Screen Serial Communication Screen Embedded Server Management Screen Power Management Screen System Security Screen Setup PasswordVerification 79 for more information Pre-boot measurements If On without Pre-boot Measurements, the systemTPM Clear No default When set to Yes, all TPM contents are cleared Exit Screen Entering the Uefi Boot Manager Uefi Boot Manager Screen Using the Uefi Boot Manager Navigation Keys System Utilities Screen Uefi Boot Settings Screen Using the System Password System and Setup Password Features Using the System Setup Program and Uefi Boot Manager Using the Setup Password Embedded System Management Entering the iDRAC Configuration Utility IDRAC Configuration Utility Using the System Setup Program and Uefi Boot Manager Installing System Components Recommended ToolsInside the System Integrated storage controller card Front Bezel Optional Installing the Front BezelRemoving the Front Bezel Front bezel Removing the System Identification Panel System Identification Panel Installing the System Identification Panel Opening and Closing the SystemOpening the System Cover Closing the System System Memory Memory Risers Installing System Components General Memory Module Installation Guidelines CPU Memory Configurations Dual Processor Power optimized Not installed Performance Optimized 128 Memory Configurations Four Processors Installing System Components Installing System Components Installing System Components Removing a Memory-Riser Blank Removing a Memory Riser Installing a Memory-Riser Blank Release button Card guide Memory-riser connector Installing a Memory Riser Installing Memory Modules 103 Installing and Removing a Memory Module Memory module Removing Memory Modules Removing the Memory-Riser Guide Hard Drives Installing the Memory-Riser Guide Removing a Hard-Drive Blank Installing a Hard-Drive Blank Removing a Hard Drive 12. Removing and Installing a Hard Drive Release button Installing a Hard Drive 111 SAS/SATA screw hole Hard drive Removing a Hard Drive From a Hard-Drive Carrier Installing a Hard Drive Into a Drive Carrier Optical DriveRemoving an Optical Drive 114 Installing an Optical Drive Removing a Cooling Fan Cooling Fans Cooling fan assembly Installing a Cooling Fan Removing the Cooling Fan Assembly Release tabs Installing System Components 17. Removing and Installing the Fan Assembly Handles Internal USB Memory Key Installing the Cooling Fan Assembly 121 122 Integrated NIC Hardware Key Expansion Cards and Expansion-Card Riser Expansion Card Installation Guidelines PCIe Riser Allowed 7, 8 10, 2, 3, 4 Gb NICs 7, 8, 9Gb NICs 8, 9, 10 Installing an Expansion Card 127 Removing an Expansion Card Installing an Expansion-Card Riser 130 131 Expansion-card riser connector Removing an Expansion-Card Riser Removing the I/O Card Card 24. Removing and Installing the I/O Card Installing the I/O Card IDRAC6 Enterprise Card Optional Installing an iDRAC6 Enterprise Card 137 Removing an iDRAC6 Enterprise Card VFlash Media Optional Installing a VFlash Media CardInternal Dual SD Module Optional Removing a VFlash Media Card SD module cable Dual SD module Installing the Internal Dual SD Module Installing an Internal SD Card Internal SD Card OptionalRemoving an Internal SD Card Removing the Integrated Storage Controller Card Integrated Storage Controller Card Clip Installing the Integrated Storage Controller Card Removing a RAID Battery RAID Battery RAID battery Installing the RAID Battery Removing a Processor Processors 149 29. Installing and Removing the Heat Sink Release levers 151 Installing a Processor Pin 1 indicators Processor Notch in processor ZIF socketSocket-release lever 153 Power Supply Redundancy Modes With a 10 Gb I/O Card Power Supplies Power Supply Redundancy Modes With a 1 GbE I/O Card Removing a Power Supply Cable retention bracket Installing a Power Supply Removing the Power Supply Blank System BatteryInstalling the Power Supply Blank Replacing the System Battery 33. Replacing the System Battery Removing the SAS Backplane SAS Backplane 160 Power Distribution Board Installing the SAS BackplaneRemoving the Power Distribution Board Tabs Securing slots 35. Power Distribution Board Control Panel Assembly Replacing the Power Distribution BoardRemoving the Control Panel Display Module Installing the Control Panel Display Module Control panel board USB cable Control panel cable Display module Installing System Components Removing the Control Panel Board Installing the Control Panel Board Removing the System Board System Board Thumbscrew Installing System Components Unpack the new system board Installing the System Board 171 172 Troubleshooting Your System Troubleshooting External Connections Troubleshooting a USB Device Troubleshooting the Video Subsystem Troubleshooting a NIC Troubleshooting a Serial I/O Device Troubleshooting a Wet System Troubleshooting a Damaged System Troubleshooting the System Battery Troubleshooting Power Supplies Troubleshooting a Fan Troubleshooting System Cooling Problems Troubleshooting System Memory Troubleshooting Your System Troubleshooting an Internal USB Key Troubleshooting an Internal SD Card Troubleshooting an Optical Drive Troubleshooting a Hard Drive Troubleshooting a Tape Backup Unit Troubleshooting a Storage Controller Troubleshooting Your System Troubleshooting Expansion Cards Troubleshooting the Processors 191 192 Using Online Diagnostics Embedded System Diagnostics FeaturesRunning the System Diagnostics When to Use the Embedded System Diagnostics Running the Embedded System DiagnosticsSystem Diagnostics Testing Options Using the Custom Test Options Selecting Devices for TestingSelecting Diagnostics Options Viewing Information and Results Default The password feature is enabled pins System Board Jumper Settings DescriptionBoot pins System Board Jumper System Board Connectors System Board Connectors Control panel interface connector System Board Jumpers and Connectors DescriptionControl panel USB interface connector Sata a connector SAS Backplane Board Connectors Hard-drive connectors Disabling a Forgotten PasswordHard-drive connectors Power connector SAS connectors SAS connector Jumpers and Connectors Getting Help Contacting Dell 204 Index Using Dell PowerEdge Diagnostics 206 Post Power supply, 156 system battery Serial communications options System Utilities screen, 78 Uefi Boot Settings screen 210