Troubleshooting Expansion Cards

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: When troubleshooting an expansion card, see the documentation for your operating system and the expansion card.

1Run the appropriate online diagnostic test. See "Using Online Diagnostics" on page 193.

2Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3Open the system. See "Opening the System" on page 89.

4Verify that the installed expansion cards are compliant with the expansion card installation guidelines. See "Expansion Card Installation Guidelines" on page 124.

5Ensure that each expansion card is firmly seated in its connector. See "Installing an Expansion Card" on page 126.

6Close the system. See "Closing the System" on page 90.

7Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

8If the problem is not resolved, turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

9Open the system. See "Opening the System" on page 89.

10Remove all expansion cards installed in the system. See "Removing an Expansion Card" on page 128.

11Close the system. See "Closing the System" on page 90.

12Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

13Run the appropriate online diagnostic test.

If the tests fail, see "Getting Help" on page 203.

Troubleshooting Your System

189

Page 189
Image 189
Dell E06S Series, E06S001 owner manual Troubleshooting Expansion Cards