Dell E06S Series, E06S001

192 Troubleshooting Your System

book.book Page 192 Wednesday, January 20, 2010 10:20 AM

Contents

Main Notes, Cautions, and Warnings ____________________ Contents 1 About Your System. . . . . . . . . . . . . . . . . . 11 2 Using the System Setup Program and UEFI Boot Manager . . . . . . . . . . . . . . . . . 63 3 Installing System Components . . . . . . . . 85 Page Page 4 Troubleshooting Your System . . . . . . . . 173 5 Running the System Diagnostics. . . . . . 193 6 Jumpers and Connectors. . . . . . . . . . . . 197 7 Getting Help. . . . . . . . . . . . . . . . . . . . . . 203 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 About Your System Accessing System Features During Startup The following keystrokes provide access to system features during startup. 12 Front-Panel Features and Indicators NOTE: LCD Panel Features Home Screen Setup Menu View Menu 18 Hard-Drive Indicator Patterns NOTE: Back-Panel Features and Indicators 20 NOTE: Guidelines for Connecting External Devices NIC Indicator Codes Power Indicator Codes LCD Status Messages Viewing Status Messages Removing LCD Status Messages Page Page Page Page Page Page Page Page ## # Page Page Page Page Page Page Page System Messages System messages appear on the screen to notify you of a possible problem with the system. NOTE: Page Page Page y <ENABLED |DISABLED> Page Page Page Page Page Page address, Page y Page Page Page n. <message> Warning Messages Diagnostics Messages Alert Messages Other Information You May Need Page Page Using the System Setup Program and UEFI Boot Manager Choosing the System Boot Mode Entering the System Setup Program Responding to Error Messages Using the System Setup Program Navigation Keys System Setup Options Main Screen Page Memory Settings Screen 68 Processor Settings Screen NOTE: SATA Settings Screen Boot Settings Screen NOTE: Integrated Devices Screen PCI IRQ Assignments Screen NOTE: 72 Serial Communication Screen NOTE: Embedded Server Management Screen Power Management Screen System Security Screen 74 NOTE: Exit Screen Entering the UEFI Boot Manager Using the UEFI Boot Manager Navigation Keys UEFI Boot Manager Screen UEFI Boot Settings Screen System Utilities Screen System and Setup Password Features Using the System Password Page Using the Setup Password Embedded System Management iDRAC Configuration Utility Entering the iDRAC Configuration Utility Page Installing System Components Recommended Tools Inside the System Page Front Bezel (Optional) Removing the Front Bezel Installing the Front Bezel System Identification Panel Removing the System Identification Panel Installing the System Identification Panel Opening and Closing the System Opening the System Closing the System System Memory General Memory Module Installation Guidelines Installing System Components 93 Table 3-1. Memory Configurations (Dual Processor) Page Installing System Components 95 Table 3-2. Memory Configurations (Four Processors) Page Page Page Removing a Memory-Riser Blank Installing a Memory-Riser Blank Removing a Memory Riser Installing a Memory Riser Installing Memory Modules Page Page Removing Memory Modules Removing the Memory-Riser Guide Installing the Memory-Riser Guide Hard Drives Removing a Hard-Drive Blank Installing a Hard-Drive Blank Removing a Hard Drive Installing a Hard Drive Page Removing a Hard Drive From a Hard-Drive Carrier Installing a Hard Drive Into a Drive Carrier Optical Drive Removing an Optical Drive Page Installing an Optical Drive Cooling Fans Removing a Cooling Fan Installing a Cooling Fan Removing the Cooling Fan Assembly Page Installing the Cooling Fan Assembly Internal USB Memory Key Page Page Integrated NIC Hardware Key Expansion Cards and Expansion-Card Riser Expansion Card Installation Guidelines Page Installing an Expansion Card Page Removing an Expansion Card Installing an Expansion-Card Riser Page Page Page Removing an Expansion-Card Riser I/O Card Removing the I/O Card Installing the I/O Card iDRAC6 Enterprise Card (Optional) Installing an iDRAC6 Enterprise Card Page Removing an iDRAC6 Enterprise Card VFlash Media (Optional) Installing a VFlash Media Card Removing a VFlash Media Card Internal Dual SD Module (Optional) Removing the Internal Dual SD Module Page Installing the Internal Dual SD Module Internal SD Card (Optional) Installing an Internal SD Card Removing an Internal SD Card Integrated Storage Controller Card Removing the Integrated Storage Controller Card Page Installing the Integrated Storage Controller Card RAID Battery Removing a RAID Battery Installing the RAID Battery Processors Removing a Processor Page Page Page Installing a Processor Page Power Supplies Removing a Power Supply Installing a Power Supply Removing the Power Supply Blank Installing the Power Supply Blank System Battery Replacing the System Battery Page SAS Backplane Removing the SAS Backplane Page Installing the SAS Backplane Power Distribution Board Removing the Power Distribution Board Page Replacing the Power Distribution Board Control Panel Assembly Removing the Control Panel Display Module Installing the Control Panel Display Module Page Removing the Control Panel Board Installing the Control Panel Board System Board Removing the System Board Page Installing the System Board Page Page Troubleshooting Your System Safety FirstFor You and Your System Troubleshooting System Startup Failure Troubleshooting External Connections Troubleshooting the Video Subsystem Troubleshooting a USB Device Troubleshooting a Serial I/O Device Troubleshooting a NIC Troubleshooting a Wet System Troubleshooting a Damaged System Troubleshooting the System Battery Troubleshooting Power Supplies Troubleshooting System Cooling Problems Troubleshooting a Fan Troubleshooting System Memory Page Troubleshooting an Internal USB Key Troubleshooting an Internal SD Card Troubleshooting an Optical Drive Troubleshooting a Tape Backup Unit Troubleshooting a Hard Drive Troubleshooting a Storage Controller Page Troubleshooting Expansion Cards Troubleshooting the Processors Page Page Running the System Diagnostics Using Online Diagnostics Embedded System Diagnostics Features When to Use the Embedded System Diagnostics Running the Embedded System Diagnostics System Diagnostics Testing Options Using the Custom Test Options Selecting Devices for Testing Selecting Diagnostics Options Viewing Information and Results Jumpers and Connectors System Board Jumper 198 System Board Connectors Page 200 SAS Backplane Board Connectors Disabling a Forgotten Password Page Getting Help Contacting Dell Page Index B C D E F G H I K M N O P R S T U V W