Dell E06S001, E06S Series owner manual Troubleshooting an Internal SD Card

Troubleshooting an Internal SD Card

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1Enter the System Setup program and ensure that the internal SD card port is enabled. See "Integrated Devices Screen" on page 70.

2Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

3Open the system. See "Opening the System" on page 89.

4Reseat the SD module cable. See "Installing the Internal Dual SD Module" on page 141.

CAUTION: If the Redundancy option is set to Mirror Mode in the Integrated Devices screen of the system setup, you must follow the instructions in step 5 to step 9 to avoid loss of data. If the Redundancy option is set to Disabled, proceed to step 10.

NOTE: When an SD card failure occurs, the internal dual SD module controller notifies the system. On the next reboot, the system prompts you with a message indicating the failure.

5If SD card 1 has failed, remove the card from the SD1 slot. See "Removing an Internal SD Card" on page 142. If SD card 2 has failed, install a new SD card and proceed to step 8.

6Insert the card present in the SD2 slot into the SD1 slot. See "Removing an Internal SD Card" on page 142 and "Installing an Internal SD Card" on page 142.

7Insert the new SD card into the SD2 slot.

8Close the system. See "Closing the System" on page 90.

9Turn on the system and attached peripherals and check if the SD card is functioning.

If the problem is not resolved, see "Getting Help" on page 203.

10Insert a different SD card that you know works properly.

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Troubleshooting Your System